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RingCentral

Goosehead Insurance Transitions Entire Organization to Work from Home Environment with RingCentral Cloud Communications Solutions

RingCentral’s Unified Cloud Communications and Contact Center Solutions enable 2,200+ users to work from anywhere RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Goosehead Insurance, Inc a rapidly growing independent personal lines insurance agency, is using RingCentral’s cloud communications solutions to enable their entire organization to work from anywhere, using any device. Leveraging RingCentral Office®, a Unified…

Outreach Announces “Outreach Kaia,” Real-Time Knowledge AI Assistant Which Helps Customer-Facing Reps Sell Smarter and Close…

Outreach Kaia uses artificial intelligence to make sales engagement more efficient and productive for enterprises and fast-growth companies Outreach, the number one sales engagement platform, today announced Outreach Kaia (Knowledge AI Assistant), a revolutionary real-time, voice-enabled knowledge assistant powered by artificial intelligence (AI) that makes every sales rep more effective and every customer conversation more productive. The new product was unveiled today at Outreach's flagship event, the Unleash Virtual…

RingCentral Recognized by San Francisco Business Times and Silicon Valley Business Journal as Best Place to Work San Francisco Bay Area

Company also honored with Bay Area Workplace Wellness Award RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that the San Francisco Business Times and the Silicon Valley Business Journal recognized RingCentral as a 2020 Bay Area Best Places to Work and as a Bay Area Workplace Wellness Award recipient. The awards are based on the results of an independent survey conducted by Quantum Workplace. “We have invested our energy and…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from RingCentral, Shutterstock, Comscore, Atos, Identity Automation, and Adsider LIVE. RingCentral Engage Digital Shares Insights on the ‘Get to Know Your Customer Day’ April 16 is the Get To Know Your Customer (GTKYC) day. For those who came in late, GTKYC Day is observed annually every quarter on the third Thursday of January, April, July, and October. In the current slowdown brought by …

RingCentral Engage Digital Shares Insights on the ‘Get to Know Your Customer Day’

April 16 is the Get To Know Your Customer (GTKYC) day. For those who came in late, GTKYC Day is observed annually every quarter on the third Thursday of January, April, July, and October. In the current slowdown brought by COVID-19 lockdown and travel restrictions, the pledge to follow GTKYC becomes even more resolute. Ahead of the Get to Know Your Customer Day, Julien Rio of the RingCentral Engage Digital shared valuable insights on how the quarter starting April will be unique in many ways, something nobody predicted or…

ConvergeOne Expands Mid-Market Portfolio through C1CX with Avaya Cloud Office for Seamless Communications Across Multiple Channels

ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, announced that it has expanded its mid-market portfolio through the launch of ConvergeOne Cloud Experience (C1CX) with Avaya Cloud Office. C1CX is a secure, scalable, comprehensive collaboration solution, providing a complete user experience that changes the way people communicate, share content, and manage projects—all with the goal of getting more done with less. C1CX with Avaya Cloud Office contains the full…

RingCentral Enhances AT&T Office@Hand with New Video Solution

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions and AT&T  announced that AT&T Office@Hand powered by RingCentral now provides enhanced HD video capabilities through new RingCentral Video™ technology. Marketing Technology News: Recapd Enables Captions for Zoom and Webex Meetings as People Work from Home At a time where remote work solutions are more critical than ever, AT&T Office@Hand enables businesses to instantly activate and…

RingCentral Releases RingCentral Video to Address Work from Anywhere Demands; Completes Message Video Phone Solution

Available immediately as part of RingCentral Office, AT&T Office@Hand, and Avaya Cloud Office RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Video (RCV), a reimagined video meetings experience. Leveraging RingCentral’s open platform, RingCentral Video will be another component offered as part of RingCentral Office®, completing RingCentral’s differentiated Message Video Phone™ (MVP) solution. RingCentral Video…

NICE inContact and RingCentral Announce Joint Offering Helping Organizations Transition Employees to Work from Home Rapidly and at No Cost

Combined solution provides organizations with cloud contact center, cloud PBX, video meetings and team messaging to ensure everyone can work productively from home NICE inContact, a NICE business and the leader in cloud contact center, in partnership with RingCentral, Inc., a leading provider of global enterprise cloud communications, today announced a special offer to enable organizations to rapidly transition their entire workforce, including contact center agents, to work from home. The offer includes NICE inContact…

Avaya and RingCentral Announce Avaya Cloud Office is Now Generally Available, to Meet Growing Global Need to Work, Meet and Collaborate From…

Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced general availability of the highly anticipated Avaya Cloud Office by RingCentral solution. Marketing Technology News: MatchCraft’s CEO Wins the Localogy Excellence Category Builder Award Avaya Cloud Office enhances the way organizations communicate with customers, partners and…

ZoomInfo Names Smartsheet CEO Mark Mader and RingCentral CFO Mitesh Dhruv to Board of Directors as Independent Technology Leaders

Dhruv to Chair the Audit Committee ZoomInfo, the global leader in go-to-market (GTM) intelligence solutions, announced the addition of two new independent directors: Smartsheet CEO Mark Mader and RingCentral CFO Mitesh Dhruv. “Mark and Mitesh bring a wealth of deep, relevant experience as seasoned software executives whom we expect to bring immediate value to ZoomInfo,” said Henry Schuck, Founder and CEO of ZoomInfo. “Their capital markets experience as well as expertise in growing global technology companies will be…

RingCentral Open Platform Reaches New Milestones

Platform now close to 30,000 developers and 3,000 certified integrations RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced continued momentum for the RingCentral Open Platform with approximately 30,000 developers and 3,000 certified integrations. The company is also announcing new and updated integrations with NetSuite, Salesforce, and Microsoft Teams, to name a few, that enhance overall business productivity and drive customer centric…

RingCentral Gains Momentum in Public Sector and Education Vertical With Key Agreement

Educational Services Commission of New Jersey (ESCNJ) Agreement streamlines purchasing process for public agencies, state and local government, public schools and universities RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, continues to gain momentum in the public sector and education vertical through a new agreement with The Educational Services Commission of New Jersey (ESCNJ), which serves more than 1,300 members in public agencies including…

Atos adds RingCentral as Preferred Provider of UCaaS Solutions

RingCentral Extends Large Enterprise Reach by Joining Atos’ Digital Workplace Solutions Portfolio Atos SE, a global leader in digital transformation, and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Atos will add RingCentral as the preferred provider of Unified Communications as a Service (UCaaS) solutions. Atos and RingCentral will enter into a System Integrator (SI) relationship and will introduce a co-branded UCaaS…

Avaya and RingCentral Introduce Avaya Cloud Office, Making Cloud Communications Simple

Avaya ENGAGE 2020 will showcase this all-in-one cloud solution for voice, team messaging, meetings, video conferencing, collaboration and more Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, introduced Avaya Cloud Office by RingCentral. Together, Avaya and RingCentral are redefining business communications by offering a solution…

Altura Partners With RingCentral to Bring Industry-Leading Cloud Communications and Contact Center Solutions to US Enterprises

Altura, a leading provider of unified communications and network solutions, announced it has joined RingCentral’s award-winning channel partner program. Altura will bring RingCentral’s cloud communications and contact center solutions to US enterprises across multiple sectors, including healthcare, government, and education. Altura works with midmarket and enterprise businesses including local, state and federal government, as well as healthcare and education institutions across the US. Altura will partner with…

Anand Eswaran, Former Microsoft Corporate Vice President for Global Enterprise Business, Joins RingCentral as President and Chief Operating…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis. Eswaran will be responsible for leadership and execution across products, engineering, sales, marketing, services, customer care, operations, and human resources. “It is my pleasure to…

RingCentral Named a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide

Customer feedback and high ratings for RingCentral, Named a November 2019 Gartner Peer Insights Customers’ Choice RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has been recognized as a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide as reviewed by customers. RingCentral received an overall rating of 4.5 out of 5 stars, based on 125 reviews, as of 31 October 2019. “We take…

Institutional Investor Ranks RingCentral’s CEO, CFO, and Investor Relations First Place in Each Individual Category for 2020 All-America…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced its executive and investor relations leadership ranked first place in the prestigious Institutional Investor 2020 All-America Executive Team. “Thank you to our investors and the sell-side community for the recognition.” In the software sector overall ranking: “Best CEO” category: Ranked 1st - Vlad Shmunis, RingCentral Founder, Chairman & CEO “Best CFO” category: Ranked 1st -…

Data Over-Retention: Why You Don’t Need It, and What to Do About It

“If some is good, more must be better,” goes the old adage – and in many cases, that’s true. But not when it comes to data. Keeping data too long can be messy and dangerous. Organizations that let data hang around too long are opening themselves up to lawsuits and regulatory actions, which is a key reason to delete data that is no longer needed. Cost savings and more efficient operations are an added bonus to smart retention policies. A study by RingCentral shows that employees lose as many as 32 business days a year just…