Tag: Service level agreements
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Keepit, Global Leader in Cloud Backup and Recovery, Marks World Backup Day

Customer Experience Management Business Wire - March 27, 2023

PagerDuty for Customer Service in ServiceNow CSM Now Generally Available to Enable Real-Time, Direct Communication Between Customer Service and Technical Teams

Customer Experience Management Business Wire - January 31, 2023

For a More Effective Service Desk, IT Should Move from Traditional Metrics to Measuring and Acting on Customer Feedback, Says Info-Tech Research Group

Customer Experience Management PRNewswire - December 20, 2022

Ivanti Wins Two Globee Awards for Helping Customers Achieve Faster Vulnerability Remediation

Customer Experience Management Business Wire - March 11, 2021

4 Ways Marketing and Creative Teams Can Streamline the Review and Approval Process

Guest Authors Molly Clark - November 29, 2019

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