Accenture announced deeper investments with ServiceNow to provide clients in Europe with Accenture’s full spectrum of digital transformation expertise and …
CIO Summit: The CIO as Digital Change Agent Will Capture the Conversation at HMG Strategy’s Boston CIO Leadership Conference
As organizations move forward with their digital strategies, the CIO is ideally positioned to navigate how the various moving parts …
CSI’s Virtual Observer Integrates WFO for Talkdesk Environments
Coordinated Systems, Inc. (CSI) Has Joined the Talkdesk Appconnect Marketplace. This Partnership Enables Quality Management, Screen Capture and Robust Workforce …
VoiceFoundry Expands Global Deployment of Amazon Connect Services
Contact Center Leader Provides Consulting and Best Practice Support for Customers Looking to Migrate To Amazon Connect in ANZ VoiceFoundry, a …
Astound Integrates with ServiceNow to Build AI-Driven Automation in Every App
Astound Provides AI-Based Decision Engine That Drives Enterprise Service Management Forward Astound, an enterprise software company applying machine learning and …