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Sharpen Launches Consultant Liaison Program

Industry Leader Marsha Bailey to Oversee Global Initiative Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, today announced the launch of its Consultant Liaison Program. The new initiative is designed to educate independent consultants on Sharpen’s scalable and secure platform which allows users to seamlessly transition between calls, texts, web chats, emails, social media, video and more, all in real time and all within a single interaction. Marsha Bailey, an industry veteran…