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SmartCX

Luxury Industry Training Expert Joins the Customer Experience Group

The Customer Experience Group is delighted to announce the appointment of Isabelle Damour as Managing Director, EMEA & Americas of FACE2FACE Training Consultancy.  In her new role, Isabelle will expand the FACE2FACE global client portfolio and pursue strategies aimed at driving growth in Europe, USA, Middle East and Africa. The Customer Experience Group (CXG) is an alliance of five agencies that help premium and luxury brands transform transactional moments into relationships and emotional experiences. Comprised of…