social communications

Kustomer, the modern customer experience CRM, announces its integration with Instagram Messaging. Brands can now engage with followers, connect influencer-driven conversations to company experts, and resolve issues quickly, allowing businesses to take advantage of rapid growth in social communications and commerce. Marketing Technology News: Deliveroo and Onfido Expand Partnership to Provide Streamlined Digital Identity Verification Exceptional Customer Service Kustomer's CRM is the first true omnichannel customer…

Partnership will accelerate growth of the digital workplace market; LumApps attains ISV Gold Partner status LumApps is a collaborative, social intranet designed to simplify internal communications and increase employee engagement. The platform consolidates a company's working tools in a full-cloud Digital Workplace: corporate and personalised content, social communications, business tools and applications, all accessible at any time and available on mobile devices. Marketing Technology News: Avaya and RingCentral…

"Fully-engaged employees can play a leading role in brand advocacy by building a brand’s image both internally and externally." Could you tell us about LumApps? Specifically, tell us how it helps enterprises turn employees into brand advocates? We’re a digital workplace company originally founded in 2012 in France with offices around the world including New York, Austin, San Francisco, Paris, Lyon, London, and Tokyo. Our flagship product is a social intranet that sits at the core of a company’s communications and workflows…