UCaaS

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that it was named a Customers’ Choice in the April 2021 Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service (UCaaS), Worldwide report for both the large and mid-size enterprise. RingCentral® was the only vendor to receive the highest overall rating of 4.6 out of 5 stars, as of 28th February 2021 based on 126 reviews. Marketing Technology…

UCaaS and CCaaS leader deepens executive bench to amplify brand awareness and drive company growth strategy Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced the appointment of two executives: Morgan Norman as Chief Marketing Officer (CMO) and Tasha Liniger as Chief Human Resources Officer (CHRO). The executive appointments come on the heels of a tremendous year for Dialpad including a $126M Series-E funding round, partnership with T-Mobile for Business, and…

The company’s capabilities and strategies has placed it in the Major Players Category in the UCaaS space Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced it has been positioned as a Major Player by the IDC MarketScape in two reports*: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment and Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment. The IDC MarketScape reports are the information and communications technology…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has been recognized as a Leader in two IDC MarketScape reports for UCaaS Enterprise and small and medium-sized business (SMB) market segments. The Enterprise report evaluates 19 different vendors that sell to organizations with 1000 or more employees, while the SMB report evaluates 15 different vendors that sell to organizations with fewer than 1,000 employees.…

Amazon and OYO veteran Anil Goel joins as Vice President of Engineering and India General Manager RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, announced plans to open two new innovation centers in India. The centers, which will be located in Bangalore and Gurgaon, will undertake research and development for RingCentral’s suite of products. This is the latest stage of the company’s global expansion and it expects to hire top…

Zoom stands out among UCaaS providers with its ability to rapidly enhance its solutions and effectively respond to constantly shifting customer requirements Frost & Sullivan has identified Zoom Video Communications, Inc. as a top-performing vendor in the Frost Radar™: North American Hosted IP Telephony and UCaaS Market, 2020. Zoom's easy-to-use, secure and frictionless platform and constant dedication to innovation saw an increase from an average of 10 million daily meeting participants in December 2019 to an average…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced it has ranked first and highest for growth in the 2020 Frost Radar™ UCaaS Market Report from Frost & Sullivan for the second year in a row. Frost Radar is an annual North American hosted IP telephony and UCaaS Radar report, which delivers analysis of 30 providers on their growth and innovation leadership, notable accomplishments in the past year, and prospects for success…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Foundation Building Materials (FBM), a leading construction materials distributor for the commercial construction and residential building trade, has selected RingCentral Office® as its cloud communications solution, including team messaging, video meetings, and a cloud phone system, to enable more than 3,600 employees to work from anywhere. With operations spread out…

New capabilities ensure proactive detection and faster resolution Vyopta, a leading provider of Collaboration Intelligence, announced the release of its Intelligent Monitoring Engine. This new solution is part of Vyopta's Collaboration Performance Management (CPM) suite, and offers industry-leading proactive monitoring that is purpose-built for collaboration. It features smart alerts that empower IT and collaboration engineers to quickly detect and solve problems. Marketing Technology News: Sprinklr and Twitter Deliver…

New Partnership offers 8x8 Contact Center Customers Integration with Verint Monet and Verint Enterprise Verint Systems Inc., The Customer Engagement Company™, and 8x8, Inc., a leading integrated cloud communications platform provider, announced a partnership to bring integrated cloud workforce management applications and cloud contact center to mid-market and enterprise businesses worldwide. “As a retail organization, we rely heavily on accurate real-time data,” said Martin Sessa, Director, Global Infrastructure &…

Cloudli Bolsters Leadership Team to Execute on Business Growth Goals and Product Strategy in North America Cloudli Communications, Corp. (Cloudli), a leading provider of voice, data and messaging solutions, announced a new corporate identity (formerly babyTEL). The repositioning of the company as Cloudli better aligns its brand with its mission to enhance how businesses of all sizes communicate internally and with their customers – how, where and when they want – without compromising security, reliability and efficiency.…

CBTS, a leading technology provider of communications, cloud, infrastructure, and consulting services to clients worldwide, has been selected by Frost & Sullivan in the top quadrant of the 2020 Frost Radar Report for Hosted IP Telephony and Unified Communications as a Service (UCaaS) for North America. CBTS is a proven IT and communications provider delivering exceptional business outcomes to clients across the globe. The assessment by consulting and research firm Frost & Sullivan independently plotted CBTS among…

Stack8, a leading North American provider of unified communications (UC) solutions, announced a new partnership with RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. The partnership will enable Stack8 to offer RingCentral’s Unified Communications as-a-Service (UCaaS) platform to their large enterprise customers around the world. Additionally, Stack8 will provide RingCentral Office—a Unified Communications platform that provides…

Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced a minority investment from Crestline Investors Inc. (Crestline), an institutional alternative investment management firm. Marketing Technology News: Unity and Snap Inc. Partner to Extend Ad and Tech Reach The investment will provide additional resources to further fuel Broadvoice's rapid expansion in the fast-growing UCaaS and CCaaS market while supporting its continued delivery of…

Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Atos SE, a global leader in digital transformation is deploying Unify Office by RingCentral to over 30,000 workers in over 20 countries. Marketing Technology News: Zendesk Becomes First CX Platform to Join Unity’s VSP “At…

Light Networks announced that they have joined forces with Zoom Video Communications, Inc. as a Zoom Phone Certified Integrator partner. The Zoom Phone Certified Integrator Program connects Zoom customers to trusted Zoom Phone integration professionals during the implementation process. As a Certified Integrator partner for Zoom Phone, Light Networks can provide services to Zoom customers to ensure they have a successful delivery of Zoom's video-first UCaaS platform. Marketing Technology News: FedEx to Acquire…

Ooma, Inc., a smart communications platform for businesses and consumers, announced it is now offering Direct Routing for Microsoft Teams through a global data network, connecting Teams users to external phone lines and transforming Teams into a highly reliable business phone system. Microsoft Teams is rapidly gaining popularity, reaching 115 million daily active users as of last month, among organizations of all sizes seeking a powerful unified communications as a service (UCaaS) solution for video conferencing, screen…

Industry’s First Offering Specifically Designed to Help Create an Enterprise-wide Interaction Data Hub Open Cloud Architecture and Usage-based Pricing Model Make the Solution Ideal for Enterprise IT Organizations and System Integrators Verint Systems Inc., The Customer Engagement Company, launched its Engagement Data Management (EDM) solution, part of the Verint Cloud Platform. Verint EDM™ is the first solution to enable organizations to gain a uniform and cohesive view of interaction data across the organization’s many…

Enreach, the fast-growing European unified communications group, has been named as one of the market leaders in a new Frost Radar focused on European hosted IP Telephony and Unified Communications as a Service (UCaaS). Enreach scores high on both its innovation and growth dimensions. “With its comprehensive solutions portfolio and considerable growth in the past few years, Enreach has earned a spot among the growth and innovation leaders in the European hosted IP telephony and UCaaS market”, said Elka Popova, Vice President…

Horizon Telecom, a leading carrier-neutral provider of communication and connectivity for global enterprises and RingCentral Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Horizon Telecom will offer RingCentral Office, a Unified Communications as a Service (UCaaS) platform that includes team messaging, video meetings, and a cloud phone system to large-scale multinational enterprises around the world. Marketing Technology News: Dun &…