UCaaS

Stack8, a leading North American provider of unified communications (UC) solutions, announced a new partnership with RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. The partnership will enable Stack8 to offer RingCentral’s Unified Communications as-a-Service (UCaaS) platform to their large enterprise customers around the world. Additionally, Stack8 will provide RingCentral Office—a Unified Communications platform that provides…

Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced a minority investment from Crestline Investors Inc. (Crestline), an institutional alternative investment management firm. Marketing Technology News: Unity and Snap Inc. Partner to Extend Ad and Tech Reach The investment will provide additional resources to further fuel Broadvoice's rapid expansion in the fast-growing UCaaS and CCaaS market while supporting its continued delivery of…

Leading Unified Communication as a Service (UCaaS) platform enables Atos’s professionals to communicate, collaborate, and be productive from anywhere RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Atos SE, a global leader in digital transformation is deploying Unify Office by RingCentral to over 30,000 workers in over 20 countries. Marketing Technology News: Zendesk Becomes First CX Platform to Join Unity’s VSP “At…

Light Networks announced that they have joined forces with Zoom Video Communications, Inc. as a Zoom Phone Certified Integrator partner. The Zoom Phone Certified Integrator Program connects Zoom customers to trusted Zoom Phone integration professionals during the implementation process. As a Certified Integrator partner for Zoom Phone, Light Networks can provide services to Zoom customers to ensure they have a successful delivery of Zoom's video-first UCaaS platform. Marketing Technology News: FedEx to Acquire…

Ooma, Inc., a smart communications platform for businesses and consumers, announced it is now offering Direct Routing for Microsoft Teams through a global data network, connecting Teams users to external phone lines and transforming Teams into a highly reliable business phone system. Microsoft Teams is rapidly gaining popularity, reaching 115 million daily active users as of last month, among organizations of all sizes seeking a powerful unified communications as a service (UCaaS) solution for video conferencing, screen…

Industry’s First Offering Specifically Designed to Help Create an Enterprise-wide Interaction Data Hub Open Cloud Architecture and Usage-based Pricing Model Make the Solution Ideal for Enterprise IT Organizations and System Integrators Verint Systems Inc., The Customer Engagement Company, launched its Engagement Data Management (EDM) solution, part of the Verint Cloud Platform. Verint EDM™ is the first solution to enable organizations to gain a uniform and cohesive view of interaction data across the organization’s many…

Enreach, the fast-growing European unified communications group, has been named as one of the market leaders in a new Frost Radar focused on European hosted IP Telephony and Unified Communications as a Service (UCaaS). Enreach scores high on both its innovation and growth dimensions. “With its comprehensive solutions portfolio and considerable growth in the past few years, Enreach has earned a spot among the growth and innovation leaders in the European hosted IP telephony and UCaaS market”, said Elka Popova, Vice President…

Horizon Telecom, a leading carrier-neutral provider of communication and connectivity for global enterprises and RingCentral Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Horizon Telecom will offer RingCentral Office, a Unified Communications as a Service (UCaaS) platform that includes team messaging, video meetings, and a cloud phone system to large-scale multinational enterprises around the world. Marketing Technology News: Dun &…

Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK, Germany, Spain, and Italy Vodafone Business and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Together the companies will create a new co-branded, cloud-based service that will be the lead Unified…

Creates an end-to-end Cloud Managed Services company with a comprehensive suite of Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) capabilities Ribbon Communications Inc. and American Virtual Cloud Technologies, Inc. announced that they have completed the previously announced acquisition of Kandy Communications (Kandy) by AVCT. Kandy complements AVCT’s April 2020 acquisition of Stratos Management Systems, Inc. by providing a full suite of…

TPx, a premier managed services provider delivering award-winning managed IT, security, unified communications, and connectivity announced that its UCx unified communications as a service (UCaaS) application delivers an upgraded user experience leveraging Cisco Webex, the market-leading secure messaging and video collaboration productivity tool. Businesses can access an all-in-one platform that combines the enterprise-class call-control capabilities of the award-winning UCx solution with the collaboration capabilities of…

Star2Star, global leader in cloud-native communications, collaboration, and integration solutions for the enterprise, announced that they have been named in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the sixth straight year. The Gartner Magic Quadrant assesses UCaaS providers around the world to identify industry Leaders, Challengers, Visionaries, and Niche Players. Recommended: MarTech Primer: Advertising Technology and Demand-Side Platforms (DSPs) It was positioned by Gartner,…

Celebrating Fifth Consecutive Year in the Leaders Quadrant for Meeting Solutions; Named a Leader during its First Year Included in the Magic Quadrant for UCaaS Zoom Video Communications, Inc. announced that analyst firm Gartner has named Zoom a Leader in the 2020 Magic Quadrant for Meeting Solutions, as well as a Leader in the Magic Quadrant for Unified Communications as a Service. This is the sixth time Zoom has appeared in the Gartner Magic Quadrant for Meeting Solutions and its fifth consecutive time as a Leader. It is…

Avaya and RingCentral Inc. announced that Avaya Cloud Office by RingCentral, the unified communications solution offering team messaging, video meetings, and cloud PBX is expanding availability to five of the largest economies in Europe in December – Austria, Belgium, Germany, Italy, and Spain. With the addition of these five new countries, Avaya Cloud Office has expanded its global market presence to 12 countries since its U.S. launch in March, with additional markets planned for 2021. Today’s announcement comes just…

BT, the UK’s leading telecommunications and network provider, and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced an expanded partnership to accelerate the adoption of cloud-based communications and support the digital transformation of businesses across the UK. Cloud Work provided by RingCentral will be a lead Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offering for BT with small, medium, and…

Bandwidth, a leading enterprise cloud communications company, successfully completed the transaction to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR (approximately $519.4 million USD). The consideration to Voxbone shareholders consisted of cash in the amount of approximately €354.6 million EUR (approximately $413 million USD) with the remainder being paid in 663,394 shares of Bandwidth Class A common stock (approximately €91.3 million EUR or…

Vision Voice has introduced a powerful cloud-based communications platform, offering sophisticated but intuitive and affordable unified communications (UC) solutions. The aim is to give UK businesses and partners a one-stop-shop for all their IT and communications needs. As part of its strategy, Vision Voice will be working closely with UK partners — including IT specialists — to make it simpler for them to enter the Unified Communications-as-a-service (UCaaS) market. Vision Voice has chosen Centile as its development…

Windstream Enterprise (WE), a managed communications services provider, announced organizational changes to its channel partner program. Brad Smith, currently vice president – Indirect Sales at Windstream Enterprise, has been promoted to head of Strategic Channels. "Brad has led award-winning national sales teams for large communications companies. His promotion to Channel Chief ensures the significant momentum, gained through our Channel Integration initiative, will continue to grow and foster collaboration with WE…

Bandwidth, a leading enterprise cloud communications company announced it has signed a definitive agreement to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR, representing a multiple of approximately six times anticipated Voxbone 2020 revenue. Voxbone has been majority-owned by Vitruvian Partners, a leading growth- and technology-focused investment firm headquartered in London, UK, since 2015. Voxbone is a leading European-based communications platform…

Dialpad, Inc., the AI-powered cloud business phone and contact center provider for modern businesses, announced $100 million in Series E funding. The round reflects the strength of both Dialpad's business and the strategic role that best-in-class work from anywhere communications tools are playing for businesses worldwide. OMERS Growth Equity led the round, with participation from existing investors including Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. In total, Dialpad has raised …