UCaaS

Vision Voice has introduced a powerful cloud-based communications platform, offering sophisticated but intuitive and affordable unified communications (UC) solutions. The aim is to give UK businesses and partners a one-stop-shop for all their IT and communications needs. As part of its strategy, Vision Voice will be working closely with UK partners — including IT specialists — to make it simpler for them to enter the Unified Communications-as-a-service (UCaaS) market. Vision Voice has chosen Centile as its development…

Windstream Enterprise (WE), a managed communications services provider, announced organizational changes to its channel partner program. Brad Smith, currently vice president – Indirect Sales at Windstream Enterprise, has been promoted to head of Strategic Channels. "Brad has led award-winning national sales teams for large communications companies. His promotion to Channel Chief ensures the significant momentum, gained through our Channel Integration initiative, will continue to grow and foster collaboration with WE…

Bandwidth, a leading enterprise cloud communications company announced it has signed a definitive agreement to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR, representing a multiple of approximately six times anticipated Voxbone 2020 revenue. Voxbone has been majority-owned by Vitruvian Partners, a leading growth- and technology-focused investment firm headquartered in London, UK, since 2015. Voxbone is a leading European-based communications platform…

Dialpad, Inc., the AI-powered cloud business phone and contact center provider for modern businesses, announced $100 million in Series E funding. The round reflects the strength of both Dialpad's business and the strategic role that best-in-class work from anywhere communications tools are playing for businesses worldwide. OMERS Growth Equity led the round, with participation from existing investors including Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. In total, Dialpad has raised …

Atos SE, a global leader in digital transformation, and RingCentral, Inc, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced the launch of Unify Office by RingCentral in Germany. Unify Office by RingCentral combines the very latest Unified Communications as a Service (UCaaS) technology with the knowledge and insights of the German communications market from Atos and its strong partner community of 800 partners. The result is a unique set of capabilities…

Avaya and RingCentral Inc. announced the expansion of Avaya Cloud Office by RingCentral across Europe, with the solution now generally available in France, Ireland, and the Netherlands. In addition, the companies also announced that they have signed their first seven-figure deal with a large United Kingdom-based Government customer. This geographic expansion of Avaya Cloud Office follows the launch of the solution in Canada, the United Kingdom, and Australia in June and the United States in March. Since then, the solution…

FirstComm, a leading technology solutions provider of powerful cloud-based communications, networking, and security resources, announced their Microsoft Teams integration - UC Teams, has officially launched in addition to their already powerful UC packages, elevating the functionality and collaboration between hosted business communications and MS Teams. Customers will now be able to experience the full scope of FirstComm UCaaS telephony features directly through their Teams client, with minimal cost and quick…

Global go-to-market alignment to accelerate Mitel’s strategy of empowering channel partners to deliver greater choice for customers in their journey to the cloud Mitel, a global leader in business communications, announced the promotion of Scott Peterson as the company’s new Chief Revenue Officer. In his new role, Peterson will be responsible for driving Mitel’s global revenue growth via the execution of its go-to-market strategy and through its channel ecosystem of value-added resellers, service providers, distributors,…

Ribbon's Kandy Business Solutions will leverage the IBM Cloud for Financial Services to deliver secure, cloud-based Unified Communications as a Service capabilities Ribbon Communications Inc., a global provider of real time communications software and packet and optical transport solutions to service providers, enterprises, and critical infrastructure sectors, announced it has joined the IBM Cloud for Financial Services ecosystem and intends to onboard its Unified Communications as a Service (UCaaS) offering to the…

Businesses struggle to identify their most effective marketing campaigns, especially with the variety of marketing tools available in the market. Software company Bipath understands this business challenge. To bridge the gap between businesses and technologies, the firm recently launched Contact Cloud – a software solution that helps businesses leverage the latest in Unified Communications as a Service technology while eliminating redundant business applications. Through Contact Cloud, businesses increase their effectiveness…

Speech Processing Solutions, the market leader in professional dictation and speech-to-text workflows, announced it has joined RingCentral’s award-winning channel partner program as a sub-agent. RingCentral is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. As part of the program, Speech Processing Solutions will exclusively offer RingCentral’s Unified Communications as a Service (UCaaS) solution to customers. In addition, Speech Processing Solutions will offer…

Zoom Video Communications, Inc. announced that Cardinal Health, Inc. a global, integrated healthcare services and products company will standardize on the company’s robust UCaaS platform to consolidate and optimize workflow. The initial rollout includes more than 17,000 Zoom users including video webinar, rooms, cloud room connectors and phone licenses. Replacing other services with a unified communications platform, Zoom was selected due to its strong quality of service, reliability, and user experience. Marketing…

NetFortris Inc., an international provider of managed cloud communications solutions and network services, announced that Shawn Berry, an 18-year veteran of IT and telecom channels sales, has been promoted to Vice President of Channel Sales, U.S. In his new role, Berry will lead the NetFortris U.S. Channel Sales Team in delivering enterprise-class cloud-based unified communications as a service (UCaaS), contact center as a service (CCaaS) and software-defined wide-area networking (SD-WAN) solutions to NetFortris partners…

RingByName, a leading provider of UCaaS and collaboration solutions, announced the deployment of R! Meet, a video collaboration web application, intended to support companies as they tackle the "new normal" of remote meetings in the pandemic era. RingByName Meet leverages WebRTC technology, and as such, no software download is needed as it works on any compatible web browser, a key advantage over market competitors. The new standalone service is provided for free. Marketing Technology News: Splash Collaborates with Adobe…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced the appointment of Homayoun Razavi to lead its service provider business, globally. Razavi will oversee the continued expansion of partnerships with mobile operators, Internet Service Providers (ISPs), and managed service providers. Razavi brings over 30 years of telecom experience to RingCentral including senior leadership roles at BroadSoft, Coriant, Ditech Networks, Laurel Networks,…

RingCentral, Inc. a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has been ranked highest for both the European Hosted IP Telephony and Unified Cloud Communications as a Service (UCaaS) Market in the new 2020 Frost & Sullivan UCaaS Radar Report. The Frost & Sullivan Radar Report provides results from an in-depth analysis built on a 360-degree research methodology evaluating more than 120 companies. The team of industry analysts identified 20…

Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions, and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced that they have entered into a strategic partnership to introduce a new co-branded cloud solution – Rainbow Office powered by RingCentral – making it unique and exclusive for Alcatel-Lucent Enterprise. RingCentral and Alcatel-Lucent Enterprise will jointly develop programs enabling both…

Frost & Sullivan awarded CenturyLink, Inc. its prestigious 2020 Best Practices Award for Excellence in Innovation, recognizing CenturyLink for the solid performance and effective strategy of its Unified Communications as a Service (UCaaS) in the Latin American and Caribbean market. Highlights from Frost & Sullivan's analysis: Companies are realizing the benefits of cloud-based models, the benefits of OPEX and CAPEX, the scalability and flexibility that allow organizations to increase or decrease the amount of…

New options enable secure, reliable, and high-quality connectivity with the Fuze network Fuze, the leading cloud-based communications provider for the modern global enterprise, announced an expanded portfolio of network connectivity options. These new offerings provide more flexibility for customers connecting to Fuze’s global architecture by leveraging customizable solutions based on their organizational requirements and existing network infrastructure. This flexibility also extends to voice carrier connectivity with…

Kandy acquisition adds industry-leading proprietary, multi-tenant cloud communications platform Combination creates a comprehensive suite of Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) capabilities American Virtual Cloud Technologies, Inc. and Ribbon Communications Inc.  announced they have entered into a definitive agreement for AVCtechnologies to acquire Kandy Communications, an industry-leading proprietary, multi-tenant, highly…