Vonage

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by industry-leading education technology provider Top Hat, to embed programmable video capabilities into its active learning platform for higher education. With the Vonage Video API, Top Hat enables educators to keep students engaged with real-time video lecture streaming and access to recordings of class meetings, facilitating improved connections and learning experiences inside and outside the virtual…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, released a new report—"COVID-19 Reshapes the Global Customer Engagement Landscape"—detailing changing consumer preferences and behaviors and how businesses and service providers need to transform their customer engagement strategies to become more agile and adapt to changes driven by the COVID era. This report follows the January 2020 Vonage Global Customer Engagement Report and captures unique insight about…

For the second year in a row, Frost & Sullivan has named Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, as the Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year. Vonage was recognized for the Vonage Communications Platform, which allows for the integration of fully programmable APIs into existing products, workflows, and systems and from which the Company’s unified communications and contact center solutions are built. The Vonage…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner Xede Consulting Group has chosen Vonage as its preferred partner for contact center opportunities. Leveraging Vonage Contact Center for Salesforce, Xede now has new capabilities to help their clients transform the way they connect and engage with their own customers. Marketing Technology News: Similarweb Adds New Chief Marketing and Technology Officers Xede specializes…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Simplus, an industry leader in lead-to-cash implementations, has partnered with Vonage to provide its customers with communications APIs and contact center capabilities. With this partnership, Vonage APIs and the Vonage Contact Center for Salesforce solution will enable Simplus’ enterprise customers to create enhanced customer experiences while increasing efficiency through Simplus’ advisory,…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has named Rinaldo Huriptyo as Vice President and General Manager of Canadian Markets for its Applications Group. In this role, Huriptyo will oversee Vonage's field sales, channel, and alliances teams throughout Canada, building on the Company's existing presence within the region by reinforcing Vonage as a global leader in cloud communications helping organizations accelerate digital transformation. Marketing…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been selected by Singapore-based online marketplace Carousell to safeguard its platform against fraud and enhance the speed and efficiency of customer notifications. Carousell, a leading consumer-to-consumer and business-to-consumer marketplace for buying and selling of new and second-hand goods, is using Vonage’s Verify API to implement two-factor authentication (2FA) to validate accounts. Using just a phone…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner MondayCall has chosen Vonage as its preferred partner for contact center opportunities. The combined power of Vonage Contact Center for Salesforce (VCC), and MondayCall's expertise, provides customers with deep integration with Salesforce to enhance the way their agents connect with each other and with customers. MondayCall delivers creative, scalable, and sustainable…

Live chat functionality integrated into Vonage Omnichannel capabilities Enhancements to self-service for secure payments Microsoft Teams direct routing with Vonage Agent Connect Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced the release of several product enhancements to Vonage Contact Center, that will help businesses to further transform the customer and agent experience to drive more personal connections in an increasingly virtual world.…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that it will expand its Vonage Contact Center offering to include seamless integration with Microsoft Dynamics 365. Vonage Contact Center for Microsoft Dynamics 365 enables businesses working within the Microsoft ecosystem to leverage personalized customer engagement capabilities with a cloud-based contact center solution, empowering agents to increase productivity, access customer insights, and…

MongoDB, Inc., the leading, modern general-purpose database platform, announced the appointment of Rishi Dave as Chief Marketing Officer. Dave will oversee the marketing organization including marketing operations, corporate communications, demand generation & field marketing, growth marketing and content marketing, and will join executive leadership team. Marketing Technology News: TransUnion Expands People-Based Marketing Capabilities with Acquisition of Signal A veteran technology marketing executive with more…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is to power Japan-based virtual reality (VR) cloud software provider Spacely’s 360-degree VR solutions over video. Spacely enables users to easily create, edit, and effectively use 360-degree VR content. Vonage’s Video API enables any organisation to embed secure and scalable video capabilities into any software application. The Vonage solution, embedded within Spacely’s platform, allows customers to upload…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation,  announced it has appointed Joy Corso as Chief Marketing Officer. Corso will report to Rory Read, Vonage Chief Executive Officer. Corso is responsible for leading all areas of Vonage's global marketing function. She will play an integral role in advancing the Company's leadership position in cloud communications, and will help drive Vonage's continued transformation and next level of growth. Marketing Technology…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched a new developer champions program, Vonage Voyagers, to assemble a team of developers passionate about building connected applications and inspiring their communities. The program has been designed to drive high-quality product feedback from a diverse pool of users; promote the creation of useful content; and increase the frequency and quality of support provided by and for the developer community. The…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that CRN, a brand of The Channel Company, has named Catherine Boyce, Senior Channel Manager, to its 2020 list of 100 Rising Female Stars. This exclusive list identifies extraordinary women who are helping to shape the future of the IT channel through their dedication, hard work, and innovation, positioning themselves as leaders and helping their organizations succeed. With more than a decade of…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced it has appointed Tien Tzuo to the Company's Board of Directors as an independent director. Mr. Tzuo is the Founder, Chairman and CEO of Zuora, an enterprise software company, and a respected thought leader in the software-as-a-service (SaaS) industry. "We are thrilled to welcome Tien to Vonage. He brings a wealth of enterprise SaaS experience and subscription-based services expertise that will be…

The Vonage Verify API uses two-factor authentication to validate PUBG users, build trust, and increase conversions across SMS and voice channels Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is helping Korea-based online game developer PUBG Corporation to safeguard its worldwide gamers with its Verify API. With multiple operational offices globally across North America, Europe, Japan and China, PUBG Corporation is the publisher and developer of the 2017…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to provide businesses with intuitive, intelligent customer service tools and support powered by the Vonage Communications Services Platform. EBO.ai, a virtual agent provider based in Malta and the UK, helps companies build valuable, long-lasting relationships with their customers using artificial intelligence technology that automates personalised…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation,  announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Homeless Link is the national membership charity for organisations working directly with people who become homeless in England and Wales. In partnership with St Mungo's, the charity uses the Vonage Contact Center to provide its 24/7…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Homeless Link is the national membership charity for organisations working directly with people who become homeless in England and Wales. In partnership with St Mungo’s, the charity uses the Vonage Contact Center to provide its 24/7…