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Vonage

Vonage Appoints IBM’s Jay Bellissimo Chief Operating Officer

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced it has appointed Jay Bellissimo as Chief Operating Officer, effective January 19, 2021. Bellissimo will report to Rory Read, Vonage Chief Executive Officer. In this role, Bellissimo will be responsible for leading sales and operations globally, including Vonage's go-to-market strategy and execution across its portfolio of API, Unified Communications and Contact Center products. He will focus on driving…

Vonage Partners with Wall Street English to Power Digital Classrooms

Vonage’s Video API powers Wall Street English’s online educational solutions Digital communications a critical means of providing educational services in response to COVID-19 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by English language education company Wall Street English to power its digital classroom platform for customers worldwide. With social distancing and safety measures in place around the globe, the education industry had to…

Vonage Powers Carbyne Next-Generation Emergency Response System

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is powering an intelligent emergency response system for Carbyne, a public safety technology company. Leveraging Vonage SMS and Messages APIs, Carbyne's platform enables live communications between first responders and Emergency Call Centers (ECC), and those in need of emergency assistance. Marketing Technology News: Inperium Launches Public Beta of AI-Powered Cloud Business Phone System: Inperium Talk…

Vonage Video API to Enhance bellFace’s Sales and Customer Care Solution

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is powering Japan’s leading online sales system provider bellFace’s video call solution. bellFace enables companies’ sales and customer support teams to maximize sales results and productivity with its easy-to-use, intuitive video call service, which offers consulting, reporting, and analytics functions. Integrated within bellFace’s platform, the Vonage Video API enables users to smoothly transform offline sales…

Vonage Partners with QU-in to Power Virtual Queuing Capabilities

Vonage APIs provide consumers with a safe way to socially distance and limit the risk of exposure in the COVID era Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has partnered with virtual queuing platform QU-in to enable a safe and healthy way for consumers to navigate social distancing guidelines and limit the risk of exposure in the COVID era. As businesses, retail and educational institutions reopen, the QU-in platform leverages the Vonage SMS API to allow…

Vonage and Yameo Announce Strategic Partnership

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced a strategic partnership with Yameo, a software company based in the Netherlands. With over 15 years of experience in IT development, support, and maintenance for clients around the world, Yameo creates extended IT systems tailored to a business’s individual needs from back- and front-end solutions to mobile applications. With this partnership, Yameo will offer customers reliable and customizable video…

Vonage Selected by Fisher & Paykel for Customer Service Communications

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by global appliances manufacturer, Fisher & Paykel, to drive customer service communications for customers in Australia, New Zealand, Singapore, the United Kingdom, and the United States. Fisher & Paykel is using Vonage’s Messages API to provide instant maintenance support notifications via SMS and enhance post-sale services. The Vonage Messages API embedded within Fisher & Paykel’s…

Volteo Digital Names Vonage Partner of Choice to Power Enhanced Customer and Contact Center Experience

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been appointed by multinational ServiceNow Elite partner Volteo Digital as a strategic partner of choice to provide its enterprise customers with contact center capabilities. With Vonage Contact Center for ServiceNow, Volteo Digital and ServiceNow customers will have access to customized agent, employee, and customer workflows that deliver great experiences and unlock productivity. Marketing Technology News:…

Vonage Partners with MODRON

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Australian legal tech startup MODRON to power its online video consultations and mediation services. MODRON provides integrated dispute resolution technology and services to courts and tribunals. Embedded within MODRON’s platform, Spaces, the Vonage Video API powers its video calling service, offering an easier, faster, and safer way to resolve and manage disputes online including mediations and…

Vonage and Evolutio Announce Strategic Partnership, Offer Vonage Contact Center to Companies Throughout Spain

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced a strategic reseller partnership of Vonage Contact Center with Evolutio, a leading provider of cloud-based services across Spain. This agreement reinforces Evolutio's position as a leading independent cloud-based service provider in the region. Partnering with Vonage enables Evolutio to seamlessly sell, deploy, and implement contact centers that meet today's critical need for organisations of all sizes…

JingleRing Chooses Vonage To Power Virtual Santa Experience Platform

Vonage APIs to Enable Virtual Visits With Santa This Holiday Season Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by JingleRing to power its virtual experience platform, creating virtual visits with Santa this holiday season (for all the good children). Leveraging the Vonage Video API to create real-time, personalized video interactions and the Vonage SMS API to enable notifications capabilities for users of the platform, JingleRing is keeping…

Vonage Partners With Feros Care To Provide Social And Telehealth Solutions

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has enabled aged care and disability support provider Feros Care to provide video telehealth solutions to its clients powered by Vonage. The Vonage Video API, embedded within Feros Care’s Virtual Social Centre, enables the non-profit organization to conduct real-time live-streamed events for more than 600 of its members across Australia. Running seven days a week, these events cover a wide range of activities beyond…

Vonage Helps Tuya Power Smart Home Products with Communication and Authentication Solutions

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by the leading global Artificial Intelligence of Things (AIoT) platform, Tuya, to enhance end-user customer experience and engagement for its users around the world. With its AI+IoT solutions, Tuya enables manufacturers, brands, OEMs, and retail chains to transform products into smart devices and systems. Providing a one-stop solution that includes hardware access, cloud services, and app…

Vonage Chosen by Software Solved to Power Virtual Surveyor Solution in the UK

Vonage, a global leader in cloud communications technology helping businesses accelerate their digital transformation, has announced a strategic partnership with UK-based data and software specialists, Software Solved. Vonage will embed its Video API into Software Solved’s innovative SurveyorTech solution to power comprehensive surveys remotely. As a result of the COVID-19 pandemic, unprecedented limitations have been placed on in-person meetings and visits to physical locations, presenting a significant challenge to…

Top Hat Chooses Vonage to Power Video Capabilities for its Widely Adopted New Higher Education Teaching Platform

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by industry-leading education technology provider Top Hat, to embed programmable video capabilities into its active learning platform for higher education. With the Vonage Video API, Top Hat enables educators to keep students engaged with real-time video lecture streaming and access to recordings of class meetings, facilitating improved connections and learning experiences inside and outside the virtual…

Study: Businesses Must Become Agile, Adapt Quickly to Pandemic-Related Changes

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, released a new report—"COVID-19 Reshapes the Global Customer Engagement Landscape"—detailing changing consumer preferences and behaviors and how businesses and service providers need to transform their customer engagement strategies to become more agile and adapt to changes driven by the COVID era. This report follows the January 2020 Vonage Global Customer Engagement Report and captures unique insight about…

Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Provider

For the second year in a row, Frost & Sullivan has named Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, as the Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year. Vonage was recognized for the Vonage Communications Platform, which allows for the integration of fully programmable APIs into existing products, workflows, and systems and from which the Company’s unified communications and contact center solutions are built. The Vonage…

Vonage And Xede Partner To Accelerate Digital Transformation

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner Xede Consulting Group has chosen Vonage as its preferred partner for contact center opportunities. Leveraging Vonage Contact Center for Salesforce, Xede now has new capabilities to help their clients transform the way they connect and engage with their own customers. Marketing Technology News: Similarweb Adds New Chief Marketing and Technology Officers Xede specializes…

Simplus Partners With Vonage To Fuel Digital Acceleration For Enterprises

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Simplus, an industry leader in lead-to-cash implementations, has partnered with Vonage to provide its customers with communications APIs and contact center capabilities. With this partnership, Vonage APIs and the Vonage Contact Center for Salesforce solution will enable Simplus’ enterprise customers to create enhanced customer experiences while increasing efficiency through Simplus’ advisory,…

Vonage Names Rinaldo Huriptyo VP and General Manager Canadian Markets

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has named Rinaldo Huriptyo as Vice President and General Manager of Canadian Markets for its Applications Group. In this role, Huriptyo will oversee Vonage's field sales, channel, and alliances teams throughout Canada, building on the Company's existing presence within the region by reinforcing Vonage as a global leader in cloud communications helping organizations accelerate digital transformation. Marketing…