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Vonage

Frost & Sullivan Recognizes Vonage as Asia-Pacific Communications Platform as a Service Provider of the Year

The Vonage API Platform, formerly known as Nexmo the Vonage API Platform, was honored with Frost & Sullivan's 2019 Asia-Pacific Communications Platform as a Service Provider of the Year Award. Krishna Baidya, Head of Customer Contact Research, Digital Transformation Practice - Asia Pacific at Frost & Sullivan, said that Vonage's focus on developing innovative solutions, local market understanding and early investments are the cornerstone of its success in the Asia-Pacific region. "Vonage's platform abstracts…

Vonage Continues International Expansion, Adds New Paris Office

Vonage, a global business cloud communications leader, is increasing its presence in France by adding an office in central Paris for the company’s sales, alliances and customer support teams in the region, while offering room for growth. The office, in one of Europe’s largest and most prominent tech nations, is part of Vonage’s expansion plans throughout the wider EMEA region, where it already has several offices, including those in London, Madrid, Berlin, Stockholm, Munich, Wroclaw and Dubai. With this additional office,…

Vonage Named Communications Platform as a Service (CPaaS) Asia-Pacific Provider of the Year by Frost & Sullivan

Frost & Sullivan has named Vonage, a global business cloud communications leader, as Communications Platform as a Service (CPaaS) Provider of the Year and a recipient of its annual Asia-Pacific Best Practices Awards recognizing Asia’s leading companies. Vonage’s API Platform, formerly known as Nexmo, the Vonage API Platform, was recognized for its innovative communications APIs technology and for providing businesses with the ability to connect and communicate with customers via their own preferred channels (chat,…

DRUID Teams Up with Vonage to Enable AI Powered Virtual Assistants on WhatsApp

DRUID, a company specialized in developing intelligent virtual assistants (chatbots) for enterprise companies, has announced a strategic technology partnership with Vonage, a global business cloud communications leader that provides API solutions for messaging, chat, social media, video and voice apps. Through this partnership, DRUID's AI powered virtual assistants will be able to chat and respond through WhatsApp. The partnership between DRUID and Vonage was made possible due to the increasing demand for intelligent…

LendingPoint Chooses Vonage’s Unified Communications and Contact Center Solutions to Drive Growth and Transform Customer Experiences

Deal to lower costs and power connections for LendingPoint's global workforce Vonage, a global business cloud communications leader, today announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint's communication channels. "We're delighted to be working with an award-winning, technology company like LendingPoint. We've been watching their growth journey and are excited to see…

TP Vision to Transform Service Experience and Performance With Vonage’s Contact Centre and Speech Analytics Solutions

Vonage, a global business cloud communications leader, announced that TP Vision Europe B.V. has selected its contact centre and speech analytics solutions to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, TP Vision is a consumer electronics key player in the world of audio visual digital entertainment focusing on developing, manufacturing and marketing Philips branded TV sets (Europe, Russia, Middle East, South America, India and selected countries in Asia-Pacific) and…

PensionBee Selects Vonage to Transform Contact Centre Into a Hive of Innovation

Vonage, a global business cloud communications leader, announced that PensionBee is implementing its award-winning contact centre solution. PensionBee, which aims to take the sting out of pension management, will be able to better serve its growing customer base by delivering exceptional experiences. “We’re extremely pleased to be bringing the incredible combination of Salesforce and Vonage to PensionBee. Following a quick implementation, we now have a single, scalable cloud contact centre solution across our business,…

Vonage Featured on Sales Confidence Top 50 UK Sales Leaders List for Second Consecutive Year

Jeremy Straker, SVP International Sales, named #2 SaaS sales leader in the UK Vonage, a global business cloud communications leader, announced that Sales Confidence, a fast-growing community that champions the UK’s SaaS founders, sales leaders, and the next generation of talent, has included Jeremy Straker, SVP International Sales, Applications, on its annual list of the Top 50 UK Sales Leaders 2019. “I'm honoured to make this prestigious list for the second consecutive year, surrounded by such a talented and…

Vonage Announces that CFO Dave Pearson will Retire

Vonage Holdings Corp. announced the retirement of David Pearson, who has served as the company's Chief Financial Officer (CFO) since 2013. He will serve as CFO through May, and then as a special advisor to ensure a smooth transition to his successor. A global executive search firm will conduct the search for Pearson's replacement. He will actively participate in the selection process. Pearson helped drive Vonage's transformation from a Consumer telephony company into a global leader in business cloud communications. He…

Euroconsumers to Enhance Customer Experience With Vonage

Vonage, a global business cloud communications leader, announced that Euroconsumers, a cluster of consumer organisations, via its Test-Achats subsidiary, has selected Vonage’s contact centre solution to better serve its customer-base by delivering exceptional experiences. Gathering five national consumer organisations and giving voice to more than 1.5 million people, Euroconsumers is a leading consumer cluster in terms of innovative information, personalised services and defence of consumers’ rights. The Euroconsumers…

New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Vonage, a global business cloud communications leader, announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully digital lending process, New10 makes credit decisions within 15 minutes with clear conditions and insights of the applicant’s financial health. For New10, customer experience is…

Vonage Wins ContactCenterWorld Top Ranking Performer Award in 2019 World Final

Vonage, a global business cloud communications leader, announced today that ContactCenterWorld, the world's largest contact centre and customer engagement association, has named Dave D'Arcy, Senior Director International Care and Tech Support for Vonage, as Best Leader in the world final of its Top Ranking Performers Awards. “Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and communications APIs to transform the way they engage with their…

Vonage and Neustar Partner to Implement Call Authentication Solution

Vonage, a global business cloud communications leader, announced that it has partnered with Neustar, a global information services company and leader in identity resolution, to deploy a certified caller solution within the Vonage network. This is the latest of many steps Vonage has taken to address global concerns regarding the proliferation of illegal spoofing and robocalls. Vonage shares its customers' concerns about illegal robocalls, and is committed to providing innovative solutions to protect them from occurring.…

Vonage Expands Channel Programme Internationally, Names Industry Leader Adam Wilson UK Channel Lead

Company to Launch UK Channel Programme at Channel Partners Evolution Europe Even Vonage, a global business cloud communications leader, is launching its award-winning Channel Programme in the UK and has appointed industry leader Adam Wilson as UK Channel Lead, effective immediately. Mr. Wilson reports directly to Mario DeRiggi, SVP Channel Sales and Business Development. “I look forward to leading the charge as Vonage builds relationships within the UK channel market and brings unique, customisable solutions powered by…

Vonage Names Former SAP Executive Rodolpho Cardenuto President of the Applications Group

Cardenuto Adds Global Executive Leadership Expertise in Enterprise SaaS Sales and Operations Vonage, a global business cloud communications leader, announced that it has named SaaS industry veteran Rodolpho Cardenuto as President, Applications Group, effective December 9, 2019. Cardenuto will lead the Company’s sales, operations and go-to-market strategy for both its unified communications and contact centre portfolios, collectively the Applications Group, and will report to CEO Alan Masarek. Cardenuto will be based in the…

Vonage Announces Strategic Alliance With Grant Thornton to Accelerate the Digital Transformation of Financial Services Organisations

Alliance Includes Development of the 2019 Customer Loyalty and Experience Index (CLIX), the Leaders of Which Are to be Revealed at the CLIX 2019 Awards Event Vonage, a global business cloud communications leader, announced a strategic alliance with Grant Thornton UK LLP to help accelerate the digital transformation of UK financial services organisations, as they seek to outcompete on customer experience. “Digital transformation represents one of the most significant and current opportunities in business, to deliver…

Vonage Continues to Unify Communications with the Introduction of a Native Video Collaboration Solution for Vonage Business Cloud

 Vonage, a global business cloud communications leader, has announced the addition of Vonage Meetings, which will bring new video collaboration capability to its Vonage Business Cloud (VBC) solution. Announced at the Company's user and developer conference, Vonage Campus, Vonage Meetings is the latest in a series of innovations to VBC, enhancing the Company's unified communications offering. See how Vonage Meetings is helping businesses to activate conversations everywhere. Vonage is…

Vonage Conversation API to Drive Superior Customer Experience Through Conversations

Vonage, a global leader in business cloud communications, has announced the launch of its Conversation API at the Company’s user and developer conference, Vonage Campus. As the newest addition to the Vonage API Platform, the Conversation API enables developers and enterprises to create customised, real-time conversations that maintain context across multiple channels, including messaging and voice. “Brands are increasingly competing on customer experience and those that resonate the most with today’s customer are those that…

Frost & Sullivan Ranks Vonage as a Leader in Growth and Innovation in the 2019 CPaaS Radar

Frost & Sullivan has recognized Vonage, a leading provider of global business cloud communications, as a leader in innovation in the 2019 Frost & Sullivan Radar for the Communications Platform as a Service (CPaaS) industry. The company is recognized for its communications APIs technology via the Vonage API Platform and for providing a bold vision for the future of business communications with its One Vonage strategy to fuel new deal flow and growth pipelines. One Vonage, Vonage's single, microservices…

Vonage Accelerates Expansion in Asia Pacific with Melbourne Office and Appointment of General Manager

Vonage, a global business communications leader, is continuing its rapid expansion throughout the Asia-Pacific (APAC) region with a second Australia office. Located in Melbourne, the office will provide an excellent facility for the company's sales and customer support teams, while offering capacity for substantial growth. The new office, on Collins Street, in the heart of the city, is an integral part of Vonage's plans for expansion throughout Australia, where it already has an office in Sydney, and the broader…