Workforce Management Archives

Zendesk Completes Acquisition of AI-powered Quality Management Platform – Klaus

AI/ML PRNewswire - February 13, 2024

Customers Give Verint Top Scores in Multiple Categories for Workforce Management

AI/ML Business Wire - May 31, 2023

The 2022 CX Playbook – Closing the Engagement Capacity Gap to Meet High Customer Expectations With High-Quality Experiences

AI/ML Heather Richards - July 21, 2022

Assembled Raises $51 Million Led By NEA to Accelerate Workforce Management Platform

Customer Experience Management PRNewswire - May 26, 2022

Customers Give Verint a Top Score in Overall Vendor Satisfaction for Workforce Management for Fourth Consecutive Year

Customer Experience Management Business Wire - April 26, 2022

NICE Achieves Perfect Scores for Overall Vendor Satisfaction and Product Innovation in Workforce Management in DMG Consulting Report

Customer Experience Management Business Wire - March 30, 2022

UKG Acquires SpotCues and its Groupe.io Mobile Communications Platform

Customer Data Platforms Business Wire - February 25, 2022

Sprinklr Enters Contact Center as a Service Market to Unify Customer Care with New Voice Offering

AI/ML Business Wire - January 21, 2022

WorkForce Software Chief Marketing Officer, Sandra Moran, Named One of the Top 50 Women Leaders in SaaS of 2021

Customer Experience Management PRNewswire - November 3, 2021

Customers Honor UKG with Review-based Awards and Accolades

Analytics Business Wire - November 3, 2021

Firstsource Selects NICE WFM Cloud to Unlock the Power of Digital Transformation

Customer Experience Management Business Wire - October 27, 2021

Verint Speakers: Driving Digital-First Strategies, Delivering Conversational AI for Personalized Customer Service and Leveraging AQM and WFM in Healthcare and Banking

AI/ML Business Wire - September 30, 2021

Tag: Workforce Management
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