Retail technology leaders join forces on a mission to save brick-and-mortar by improving customer experience through flawless in-store execution Movista …
Calabrio Accelerates Contact Center Freedom by Introducing Agent Self-Scheduling Technology
Evolution of Employee Self-Service Supports Calabrio Vision to Help Customers Achieve a Flexible, Fair and Digitally Optimized Workplace Calabrio, the …
Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence
Combined company ranks among largest contact centre workforce management providers Calabrio announced it has acquired Teleopti, a workforce management software …
NICE Workforce Management AI Based Strategic Planner Receives CUSTOMER Magazine Product of the Year Award
Nice Recognized for Innovation in Customer Experience Technology and for Dedication to Quality While Driving ROI NICE announced that its …
Monet Software Announces Workforce Management for Amazon Connect
Monet Software, a Leading Provider of Cloud-Based Workforce Optimization Solutions Integrated Seamlessly with Amazon Connect to Improve Agent and Customer …