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Comm100 Launches Third-Generation Chatbot, SMS and Zapier Integration

New Capabilities Help Customers Deliver More Effective Omnichannel Customer Experience Across More Channels Comm100, a global provider of enterprise-grade digital customer experience solutions, announced the launch of its third-generation AI-powered chatbot, featuring extended capabilities for handling more complex customer requests and better collaboration between bots and human agents. This release also includes text messaging (SMS) integration and a broad range of cloud connectors using the Zapier platform. The idea…