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Zendesk Chat

KMS Lighthouse Expands Its Knowledge Management Solution via Native Integration With Zendesk

New access to KMS Lighthouse on the Zendesk Marketplace gives users the capabilities to easily search and find answers in one place KMS Lighthouse has officially launched its KMS Lighthouse Zendesk integration offering: Lighthouse for Zendesk Chat and Lighthouse for Zendesk Support. Integrating KMS Lighthouse with Zendesk improves agent and customer experiences, ensuring fast, accurate access for agents to search and retrieve answers to customers' questions instantly in Lighthouse Key aspects of the integration include…

Zendesk Singapore Expands Global Engineering Role to Develop New Service-First CRM Offerings

Zendesk Chat Sees 40 Percent Year-On-Year Growth of Completed Chat Interactions Globally, With the Team Now Expanding Its Role to Drive Development of the New, Innovative Agent Workspace Zendesk Singapore, the APAC headquarters for the global service-first CRM company based in San Francisco, has played a pivotal role in the global development of new features of the expanded Support Suite announced, that enables companies to take a conversational approach to customer experience regardless of channel. The Singapore…

Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region

Zendesk Set to Further Expand Its Singapore Product and Engineering Teams, Fueled by a Renewed Partnership with the Economic Development Board Zendesk, Inc., a San Francisco-headquartered customer experience and engagement software company, has solidified its position as one of Asia Pacific’s (APAC) fastest-growing technology companies with the expansion of its Singapore office. Today, the company announced that in partnership with the Economic Development Board (EDB) it will invest in and develop local talent that will…