GoTab and Tripleseat Announce Event Management Integration, Enabling Seamless Reservations and Payments

Partnership empowers venues to offer professionals and guests more streamlined event experiences

GoTab, a leading restaurant and retail commerce and operations platform, today announced its integration with Tripleseat, the cloud-based sales and event management platform used by restaurants and hotels. This strategic partnership marks the beginning of a transformative era in event planning and streamlines laborious, error-prone manual tasks into effortless user-friendly solutions.

With embedded payment processing capabilities, Tripleseat enables operators across restaurants, hotels, and other unique venues to book, manage, and collect payments for events in a single integrated offering. Through the integration, deposits made in Tripleseat are transitioned seamlessly into event day tabs in GoTab’s point-of-sale (POS) system. From there, GoTab and Tripleseat work together to provide a streamlined close-out process for guests and operators.

“Planning and managing events is a time-consuming task for all parties involved, and this integration significantly alleviates some of the pain points that event professionals experience every day,” said Tim McLaughlin, Co-Founder and Chief Executive Officer at GoTab. “The demand for events and experiences continues to grow across the hospitality industry. This integration marks another milestone in our goal of helping businesses improve operationally without sacrificing the quality of hospitality they provide.”

Marketing Technology News: Innovid’s Annual CTV Insights Report Finds Interactive CTV Campaigns Drive Up to 10.3x Higher Engagement for Advertisers

On top of this integration, GoTab continues to elevate the event experience through its custom Event Cards, which can be QR or RFID based and allow event managers to craft a personalized selection of privileges tailored to every event and attendee. GoTab’s Event Cards eliminate the hassles of redeeming and reconciling physical drink tickets, ultimately creating a more seamless experience for guests, employees, and event managers. Furthermore, the Event Cards help managers ensure that taxes and gratuities are covered in advance, so guests can utilize their full spend on prepaid event cards.

By combining the power of GoTab and Tripleseat, event deposits can be retrieved and applied effortlessly within GoTab, ensuring a smooth and efficient operation on the day of the event. Furthermore, through this integration, event sales reporting becomes consistent and transparent, and all event deposits and payments are tracked in one centralized location, providing valuable insights for event managers and simplifying the process.

Marketing Technology News: MarTech Interview with Thomas Kriebernegg, General Manager at SplitMetrics Agency

“As the hospitality industry continues to evolve, it’s crucial for platforms like Tripleseat and GoTab to adapt and integrate seamlessly, ” said Jonathan Morse, CEO of Tripleseat. “This partnership represents our commitment to providing our customers with cutting-edge tools that simplify event management processes and enhance the overall guest experience. We empower venues to streamline operations, increase efficiency, and deliver exceptional events.”

Through this partnership, GoTab and Tripleseat are enabling operators to increase revenue by over 30% for large-scale events, group reservations, and off-site catering. The integration also eliminates the hassle of booking and deposit payments, allowing users to enjoy a stress-free event experience from start to finish.