From the tech start-up scene to globally recognised brands, Jasmine brings together those influencing the direction of customer service, experience and social customer care. We're in a new world of inflated customer expectations, and it's up to us to meet their demands. With constant change and tech advances, innovation fatigue is a reality. This is why the right strategy is essential - but what is right? Jasmine is passionate about collaborating with leaders in the customer service and brand marketing space to work this out.