New position will help leading ecommerce platform leverage data and technology to improve productivity, efficiency and customer success

BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands,  announced Rosie Rivel has joined the company as its first Chief Information Officer.

“She will lead us into a new era of automation and efficiency to rapidly scale lines of business and revenue streams. Her transformative efforts will help us take the next step in the company’s maturity.”

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Rivel will lead BigCommerce’s business applications and information technology teams with the objective of transforming internal technology systems to improve productivity, efficiency and effectiveness to the benefit of the company’s customers, employees and investors.

“Rosie brings significant business and technology experience and a proven record of excellence to BigCommerce,” said Ben Sumrall, chief operating officer at BigCommerce. “She will lead us into a new era of automation and efficiency to rapidly scale lines of business and revenue streams. Her transformative efforts will help us take the next step in the company’s maturity.”

An experienced technology professional, Rivel previously spent over 13 years at Kelly Services, a global leader of workforce management solutions, where she held increasingly complex management and leadership roles in global IT finance, governance, risk and compliance and innovation before rising to Kelly’s CIO in early 2021. Prior to Kelly, Rivel held multiple business technology roles, including time at Delphi Medical, a large medical equipment company, and Deloitte Consulting, where she focused on large-scale transformation projects, implementing SAP for Fortune 500 companies.

“BigCommerce has earned its reputation as the most modern enterprise ecommerce platform by continuously innovating on its products and delivering incredible value for its merchants,” Rivel said. “My No. 1 priority as CIO is to empower our teams with the tools and information they need, and that, in turn, will put them in the best position to help our merchants and partners succeed.”

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