jrni joins forces with Swiss appointments leader Calenso and experiential marketing innovator Event Farm

jrni joins forces with Swiss appointments leader Calenso and experiential marketing innovator Event Farm

Trio Merge to Accelerate Shared Vision for a Single Software Platform to Manage All Types of In-person Customer Interactions, from Appointments to Queuing to Events and Beyond

jrni, the in-person customer interaction platform, announced that it has merged with Calenso, the Swiss digital appointments leader, and Event Farm, the experiential events pioneer. Together, the companies offer the only platform that can support all types of in-person interactions, such as appointments, queuing and local events, as well as virtual appointments, across a fully global footprint. This enables staff to provide consistent, personalized customer experiences that strengthen customer relationships, boost ROI for stores and branches, and accelerate sales and asset growth.

“Joining forces with Calenso and Event Farm lets us serve our customers at an entirely new level.” – Alex Laats, jrni CEO

“Joining forces with Calenso and Event Farm lets us serve our customers at an entirely new level,” said Alex Laats, CEO of jrni. “Our customers include some of the most influential brands in the world. These mergers bring new resources to help them differentiate, build trust and grow through the power of in-person interactions. Together with our new colleagues, we believe that human connection is the ultimate differentiator, especially in today’s increasingly AI-dominated digital marketplace.”

Marketing Technology News: Adobe Forecasts Record $240.8 Billion U.S. Holiday Season Online with Black Friday Growth to Outpace Cyber Monday

Calenso brings local staff with years of experience with appointments and calendaring in the DACH area to strengthen support for jrni’s European and global customers. They also have extensive experience supporting use cases in the insurance and government sectors that supplement jrni’s deep experience across financial services and retail. Calenso’s technology offers exciting new capabilities to enhance the combined platform, such as omnichannel appointments that can take place anywhere in addition to in-store or in-home, such as over the phone, co-browsing online, or even in the metaverse.

“Joining jrni and Event Farm creates exciting synergies for our customers,” said Marvin Felder, CEO of Calenso. “We will offer queuing, events and other advanced functionality more quickly, and our Enterprise customers will gain from jrni’s global footprint, 24/7 support, and ISO 27001 and SOC 2 Type 2 certifications.”

Marketing Technology News: MarTech Interview with Adam Brotman, Co-Founder and Co-Ceo @ Forum3

“We’re pumped up to bring experiential event innovations, such as features to engage attendees in new ways through live polling, wearable NFC tech, and the EFx event app, to our combined customer base,” said Ryan Costello, Cofounder of Event Farm. “It’s gratifying to see our vision for engaging experiences continue to grow.”

In parallel to developing a combined platform, jrni will continue to invest in and support the independent Calenso and Event Farm products. Calenso will operate as a Swiss-based subsidiary, with data residency and processing remaining in Switzerland.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Picture of PRNewswire

PRNewswire

PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.

You Might Also Like