Ericom Software Delivers Record Sales and ARR Growth in 2021, Driven by Zero Trust Cloud Security Solutions

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Company Seeing Rapid, Accelerating Global Demand for its Portfolio of Secure Web and Application Access Products Across all Industry Sectors

Ericom Software, a leading provider of Zero Trust cloud cybersecurity solutions and developer of the ZTEdge™ SASE Platform, announced record sales of its portfolio of Zero Trust security solutions in 2021, with best-ever results delivered across all regions. Strong adoption of the company’s ZTEdge platform, as well as its Zero Trust Remote Browser Isolation (RBI) solution delivered on the Ericom Global Cloud platform, were significant contributors to Ericom’s growth. New customer acquisition, along with expansion of existing customer relationships, exceeded projections, driven by adoption of Zero Trust Security and Secure Access Service Edge (SASE) solutions to secure digital transformation initiatives and distributed workforces across all industry sectors and geographies.

“Ericom solutions experienced strong demand throughout the entire year, with record sales results posted in each and every quarter,” said David Canellos, President and CEO. “For the year, our sales and annual recurring revenue (ARR) both grew approximately 50%, and we experienced tremendous growth in the number of customers using Ericom’s isolation-based Zero Trust security products. In fact, the number of new organizations we onboarded to these solutions in 2021 grew more than 5 times the number from the prior year, and the number of users on our global cloud platform grew at a similar pace. Increasing market demand, coupled with the strong value proposition of our Zero Trust security solutions for organizations and partners of all sizes, positions us for even faster growth in 2022.”

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Ericom’s ZTEdge Zero Trust Security Platform Launch

In May 2021, Ericom introduced the ZTEdge Zero Trust Security platform, a comprehensive cloud-native SASE solution that reduces cyber-risk, cuts complexity, and improves performance, all at a dramatically lower price point than alternative solutions. ZTEdge includes a broad, flexible set of capabilities that support multiple use cases, including:

  • Remote Browser Isolation (RBI) powered Secure Web Gateway (SWG) to prevent ransomware and phishing
  • Zero trust network access (ZTNA) for securely accessing private apps and desktops
  • Cloud access security and cloud data loss prevention (DLP) controls for applications like Microsoft 365, Google Workspaces, Salesforce.com and any SaaS app
  • Built-in identity and access management (IAM) tools for authenticating and authorizing users
  • Cloud-delivered firewall and identity-based network segmentation and monitoring with patent-pending, ML-powered learning mode to automatically create and enforce granular user-level access policies to stop ransomware spread and remediate breaches
  • Cloud Area Network™ capabilities to simplify connecting distributed workforces and resources

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Remote Browser Isolation Innovations and Growth

In 2021, Ericom also continued to innovate in remote browser isolation (RBI), which Gartner includes as a key Secure Access Service Edge (SASE) capability. In April, the company announced an industry first, its patent-pending Virtual Meeting Isolation solution that brings the security benefits of RBI to web-based virtual meetings including Zoom, Google Meet, Microsoft Teams, and similar applications.

Ericom also introduced its Intelligent Isolation solution, which automatically sends websites to an isolated environment for remote rendering when Ericom Threat Intelligence Network data identifies a URL as potentially risky. More recently, Ericom announced Instant Messenger Isolation, a solution that protects organizations from ransomware and malware delivered via encrypted instant messaging web browser clients, such as the WhatsApp Web browser application.

Acting on an important new use case for RBI, this year Ericom worked with a number of production studios and digital graphics firms, such as Jellyfish Pictures and Goodbye Kansas Studios, to support Trusted Partner Network (TPN) initiatives that use RBI to comply with Motion Picture Association (MPA) Best Practices on Content Security. In its most recent update, the MPA recommends Remote Browser Isolation (RBI) as a Best Practice option for securing content from exposure and cyberattack.

Demand for isolation-based web security was strong across all regions, driven by the important role it plays in SASE and Zero Trust security frameworks protecting organizations from zero-day web ransomware and email phishing attacks. Ericom’s multi-tenant cloud solutions are the preferred deployment approach in all regions, with even traditionally on-premises leaning countries like Israel and Japan accelerating their adoption of Ericom’s cloud services.

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