Oracle NetSuite Helps Shiftgig Make the Future of Work a Reality

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Oracle NetSuite, one of the world’s leading providers of cloud-based financials / ERP, HR, Professional Services Automation (PSA) and omnichannel commerce software suites, announced that Shiftgig, the mobile technology platform that connects businesses with high-quality, vetted hourly workers on demand, has streamlined its business with NetSuite OneWorld. Since going live on NetSuite OneWorld in 2015, Shiftgig has been able to manage its mission-critical business processes including financials with advanced billing support, reporting, and multi-subsidiary management for its three subsidiaries in the US.

Founded in Chicago in 2012 as a job board for workers in the service industry, Shiftgig recognized a greater opportunity in serving the market for hourly workers that, as a whole, has a labor pool of 70 million in the US alone. The company saw rapid growth when it shifted its focus to offer a mobile app for people seeking flexible work opportunities with the businesses that needed help. It now provides over 30,000 on-demand workers access to available shifts with over 2,300 client companies in 14 US markets and handles approximately 100,000 transactions a month in NetSuite.

Changing the Way Work Gets Done in the Cloud

Shiftgig was intent on finding a software platform that could reliably handle its two biggest transactions — billing and payroll. NetSuite’s cloud-based system was able to immediately meet those needs without significant upfront investments in hardware or IT staffing.

In addition, NetSuite’s flexible platform enabled Shiftgig to meet its sophisticated client reporting requirements, broken out by event, shift and venue, as well as across schedules, reducing the time to compile reports from three hours to just 30 minutes. Shiftgig can now send out automated notifications for past-due accounts across its 2,300 clients, which previously had to be done manually.

The company has also realized efficiencies in financial consolidation. With NetSuite OneWorld, what once took hours consolidating financials across its three subsidiaries can now be done in minutes and the company can easily add subsidiaries as it expands. With support for 190 currencies, 20 languages, automated tax calculation and reporting in more than 100 countries, and customer transactions in more than 200 countries and territories NetSuite OneWorld provides a platform for Shiftgig to continue to grow.

Jack Murphy
Jack Murphy

“NetSuite OneWorld helps ensure we have more efficient processes around client billing and consolidation for our subsidiaries,” said Jack Murphy, Vice President of Finance at Shiftgig.

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