Skit.ai, the leading Conversational Voice AI solution provider in the Account Receivable Management (A.R.M) industry, announces its successful partnership with Creditors’ Discount and Audit Company (CDA), an Illinois-based third-party revenue recovery partner with over 50 years of experience in providing revenue recovery assistance to thousands of clients in the healthcare, banking, utilities, and retail industries. The collaboration aims to address key pain points in debt collection, including consumer connectivity, scalability, cost reduction, and skilled agent scarcity.

In the face of a rapidly changing business landscape: stringent regulations, escalating costs, and business downturn, the U.S. Account Receivable industry is facing bottlenecks such as cost-effectively connecting with consumers at scale, account penetration, and increasing cost of agents, training, and retention. Skit.ai’s compliant, configurable, and easy-to-deploy Augmented Voice Intelligence (AVI) platform effectively addresses these issues with ease.

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“Skit.ai’s solution has been truly transformative. It sounds very natural and pleasing to our consumers. It can handle a large volume of calls cost-effectively and achieve high connectivity and RPCs. Their platform’s performance was as impressive as an average collector, which helped us accelerate our revenue recovery efforts,” said Ken Armstrong, President and VP Operations at Creditors’ Discount and Audit Company.

Skit.ai’s Platform can be deployed quickly and has the capability to engage with thousands of consumers in a matter of minutes, improving scale, account penetration, and efficiency. The solution can establish RPCs while being fully compliant, equipped for real-time debt negotiation, and seamless integration with payment gateways.

“Skit.ai’s Augmented Voice Intelligent Platform has been instrumental for CDA, boosting call connectivity at twice the scale and achieving 100% account penetration at 75% reduced call cost. Our Conversational Voice AI Solution is addressing the core challenges of agent scarcity, compliance, and cost of collections. This technology is becoming an industry standard by creating a major paradigm shift in the revenue recovery efforts of collection agencies,” said Sourabh Gupta, Founder, and CEO of Skit.ai.

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