AI

Thunderhead received the highest score possible in the Performance criterion Medallia, Inc., the global leader in customer and employee experience, announced that its journey orchestration platform, Thunderhead, has been named a leader in…
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Alex Dean, Co-founder and CEO at Snowplow shares a few data and analytics tips and best practices while sharing a few thoughts on the growth and development of the Snowplow platform: _______ Welcome to this MarTech Series chat, Alex,…
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RealNetworks, Inc.  a leader in AI-powered digital media software and solutions, announced two significant changes to its leadership team. First, Real announced the appointment of Paul DiPeso to the newly created position of President,…
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Over 5,000,000 people tuned in, engaging in more than 6,900,000 comments and votes, and #VERZUZ Trended Number 1 on Twitter. Triller, the AI-powered open garden platform for creators, announced that last Thursday night’s Verzuz R&B…
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Founded by the pioneers of the MC2 open source project from UC Berkeley RiseLab, Opaque creates the first collaborative analytics and AI platform for confidential computing Opaque Systems, the pioneers of collaborative analytics and AI for…
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Makes SMS and phone calls part of the seamless digital experience Glia, the leading provider of Digital Customer Service (DCS), has extended the proactive outbound capabilities of its DCS platform with two new features—ChannelLess SMS and …
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Study by Netcore analyses 100 billion marketing emails across 20+ major industries globally ~ Highlights the use of AI and other advanced technologies across audience selection, content optimization, channel preference, and email delivery…
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Company’s Product Director, Arv Natarajan to Lead Session on the Next Generation of eCommerce Search GroupBy, a SaaS-based eCommerce product discovery technology leader, announces its Director of Product, Arv Natarajan, will moderate a…
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With Snowplow and Databricks, data teams can now build powerful, data-driven applications and composable CDPs Snowplow, the industry leader in data creation and behavioral data, announced a partnership with Databricks, the data and AI…
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Brian Gleason, Global Chief Revenue Officer at Criteo chats about the evolution and long-term impact of Commerce Media in this Q&A: _______ Welcome to this MarTech Series chat, Brian, tell us about your journey through the years…
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Brings livestreaming to the metaverse for the first time iClick Interactive Asia Group Limited , a leading enterprise and marketing cloud platform in China that empowers worldwide brands with full-stack consumer lifecycle solutions,…
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Coveo Solutions Inc, a leader in AI-powered relevance platforms that transform search, recommendations, and personalization within digital experiences, today announced that it has been named a Salesforce Commerce Cloud Partner of the Year…
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Tecton, the enterprise feature store company, announced a partnership with Databricks, the Data and AI Company and pioneer of the data lakehouse paradigm, to help organizations build and automate their machine learning (ML) feature…
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Qualtrics , was named as a Leader in The Forrester Wave: People-Oriented Text Analytics Platforms, Q2 2022 report. Qualtrics received the highest score in the strategy category (tied with another vendor) and the highest scores possible in…
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The new launches build on Intercom's vision to enable a new era of customer connection and engagement Intercom, the Engagement OS, launched three new capabilities to help businesses create powerful customer experiences and drive ongoing…
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Cerence will provide AI-powered natural language understanding, text-to-speech, and more, enhancing the driving experience for Lynk & Co drivers Cerence Inc., AI for a world in motion, announced that Lynk & Co, a global automotive…
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Industry-leading text analytics uncover the agent behaviors that most impact customer satisfaction and loyalty A majority of customer service agents aren’t incentivized to offer personalized, empathetic service, according to new Qualtrics…
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New TELUS International survey results indicate that half of enterprises are using a single CX delivery partner to achieve all their customer experience goals Research commissioned by TELUS International, a digital customer experience…
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The Ukraine-based company offers innovative image tools for improved workflows and inspiration UpScaler, a company known for its innovative artificial intelligence products, has just launched a new AI text-to-image generator. This…
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Snowplow, the industry leader in data creation and behavioral data, today announced an enhancement to its behavioral data platform to accelerate machine learning. Announced at the 2022 Snowflake Summit in Las Vegas, Snowplow’s…
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