Browsing Tag

IBM

IBM Helps Audi UK Reimagine the Digital Customer Experience

Online sales inquiries increase 59%; car buying experience puts prospective customers in the driver's seat IBM and Audi UK, one of the world's leading premium automotive manufacturers, collaborated to redesign Audi's website to deliver a far more engaging digital customer experience. During the course of 2020, Audi has seen a 59% increase in UK online sales inquiries despite an almost 30% industry decline in new UK car sales during the pandemic. With 90% of its car purchases starting online, Audi UK turned to IBM iX, the…

Vonage Appoints IBM’s Jay Bellissimo Chief Operating Officer

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced it has appointed Jay Bellissimo as Chief Operating Officer, effective January 19, 2021. Bellissimo will report to Rory Read, Vonage Chief Executive Officer. In this role, Bellissimo will be responsible for leading sales and operations globally, including Vonage's go-to-market strategy and execution across its portfolio of API, Unified Communications and Contact Center products. He will focus on driving…

IBM Tops U.S. Patent List for 28th Consecutive Year with Innovations in Artificial Intelligence, Hybrid Cloud, Quantum Computing and…

More Than Quarter Century of Patent Leadership Demonstrates IBM's Long-Term Commitment to a Culture of Scientific Discovery and Innovation IBM scientists and researchers received 9,130 U.S. patents in 2020, the most of any company, marking 28 consecutive years of IBM patent leadership. IBM led the industry in the number of artificial intelligence (AI), cloud, quantum computing and security-related patents granted.  "The world needs scientific thinking and action more than ever. IBM's sustained commitment to investing in…

Logiq Appoints Tech Industry Veteran, Lea Hickman, to Board of Directors

Logiq, Inc., a global provider of award-winning eCommerce and fintech solutions, has appointed Lea Hickman to its board of directors. As an independent director, her appointment increases the board to eight members, with five serving independently. Hickman is a seasoned technology product strategist with more than 25 years’ experience building and executing go-to-market strategies. She brings to Logiq an extensive record in successful strategy execution while serving in several senior level positions at top technology…

Video Search Pioneer Panopto Hires IBM AI Marketing Executive

Previous Head of Marketing for IBM Watson Advertising and Proven Brand Builder to Join Award-Winning Video Management System Provider Panopto, the leading video management system provider, announced that, amidst significant company growth, Dave Neway is joining the company as its Vice President of Marketing. Neway brings a unique combination of marketing leadership, B2B expertise, and B2C brand experience to Panopto. Panopto’s video management system helps large enterprises and higher educational institutions build,…

IBM Appoints Gary D. Cohn As Vice Chairman

IBM announced the appointment of Gary D. Cohn as Vice Chairman of IBM and member of the IBM Executive Leadership Team. Mr. Cohn will work in partnership with IBM CEO Arvind Krishna and the IBM Executive Leadership Team on a wide range of business initiatives and external engagement, in areas including business development, client services, public advocacy and client relationship management. "Gary is a globally respected leader with deep experience operating at the center of business and government," said Mr. Krishna.…

IBM and Air Canada Partner to Transform the Aeroplan Loyalty Program

New cloud-based web and mobile experience offers Aeroplan members more personalization, flexibility, and intuitive design IBM Canada announced its collaboration with Air Canada, the country's largest airline, on the recently launched Aeroplan program, which includes a new web and mobile digital experience, designed and built in partnership with IBM. IBM iX, the business design arm of IBM Services, began this project with Air Canada in February 2020. With a combined team of IBM designers, developers and consultants,…

IBM Study: Majority of Global Consumers Embrace E-commerce

While the holiday shopping season will be different in many ways due to the COVID-19 pandemic, sustainability is still top of mind for many global consumers, according to the latest findings of a global IBM Institute for Business Value study. 54% of global consumers surveyed reported they are willing to change their holiday purchasing habits to help reduce environmental impact. This perspective was even more prevalent in some countries around the world, notably India (74%), Mexico (74%) and Brazil (66%). That is only…

IBM Named a Leader in Customer Identity and Access Management (CIAM)

IBM Security announced that it was recognized as a leader in The Forrester Wave: Customer Identity and Access Management, Q4 2020 report. The report cited IBM's support for FIDO2, biometrics, and a broad range of authentication protocols, integration with IBM and third-party identity verification and fraud management solutions, as well as reporting and dashboarding capabilities. Marketing Technology News: Five9 to Acquire Inference Solutions In this year's Forrester Wave for Customer Identity and Access Management…

MagicLamp Software Announces Armand Lange as Vice President of Sales

MagicLamp Software is pleased to announce that Armand Lange joins as Vice President of Sales. Armand’s responsibilities will include sales team leadership, driving revenue, development of new business, and contributing to the company’s business strategies. Armand brings over twenty years of sales and leadership experience, most recently as Global Hybrid Cloud Sales Leader for Capture & Governance at IBM. Prior to joining MagicLamp, he has worked with IBM, Datacap Inc., and other document capture software companies,…

Atento Announces Appointment of New Independent Board Director

Atento S.A., one of the world's top five largest providers of customer relationship management and business process outsourcing (CRM/BPO) and leader in Latin America, announced that Bill Payne will join the Atento board of directors, as an independent director. Mr. Payne will replace Oliver Feix, who is stepping down as a member of the Company's board. Marketing Technology News: Nielsen Supercharges Ad Intelligence Platform With Richer Advertising Spend Data Carlos López-Abadía, Atento's Chief Executive Officer, said,…

Virtru Expands Executive Team To Accelerate Product Innovation And Growth In Key Markets

Virtru, a global leader in data protection and privacy, announced the addition of two executives charged with advancing the open Trusted Data Platform and further accelerating the adoption of data encryption solutions for secure collaboration – which has more than doubled since March. Dana Morris, Virtru’s Senior Vice President of Product, will lead the company’s product and platform strategy, focused on accelerating Virtru’s open-source roadmap, increasing developer adoption, and driving frictionless user experience for key…

CognitiveScale Announces Availability of Cortex Certifai on Red Hat Marketplace

CognitiveScale has announced that Cortex Certifai is now available through Red Hat Marketplace. Red Hat Marketplace is an open cloud marketplace for enterprise customers to discover, try, purchase, deploy, and manage certified container-based software across environments—public and private, cloud, and on-premises. Through the marketplace, customers can take advantage of responsive support, streamlined billing and contracting, simplified governance, and single-dashboard visibility across clouds. Marketing Technology News: …

FastSpring Appoints Zia Zahiri as Chief Technology Officer

Tech industry veteran joins FastSpring to accelerate technology strategy, grow the engineering team, expand the product into new markets FastSpring, a full-service ecommerce partner for software and SaaS companies, today announced that Zia Zahiri has joined as Chief Technology Officer (CTO). Zahiri will be responsible for leading the technology strategy and development team and will work closely with the company's product team to drive product speed to market. Zahiri brings two decades of experience at highly successful…

Cornerstone Appoints New Executives to Drive Operational Excellence and Elevate the Customer Experience

Cornerstone OnDemand, a global leader in people development solutions, announced it has welcomed two new executives to drive strategic alignment across the organization and advance the company’s customer-centric approach. Theresa Damato has been named Chief of Staff, and Karen Williams is now the Senior Vice President (SVP) of Customer Support and Services. These two appointments come at a pivotal time for the company as it embarks on a period of transformation to help organizations adapt to a new world of work that requires…

Partner4Work, Local Partners Join Forces With IBM to Provide Training & Employment Resources to Job Seekers, Small Businesses, and…

Partner4Work (P4W) and partner organizations including global law firm Jones Day, joined IBM to make Pittsburgh the first city in the U.S. to launch IBM's "Service Corps Reignite," a career readiness platform to support businesses, job seekers, and non-profit organizations emerging from the economic disruption of COVID-19. IBM's effort includes accredited learning content from IBM with personalized, 1:1 career development coaching from IBM Service Corps volunteers, and other experts at no cost to the user. The program…

IBM and Influential Launch AI-enabled Social Targeting Solution To Help Brands Identify

IBM Expands Collaboration with Social Media Technology Platform Influential New Solution, "IBM Watson Advertising Social Targeting with Influential," Harnesses AI to Help Identify Influencers that Align with a Brand's Values and Voice IBM announced the launch of Watson Advertising Social Targeting with Influential, a new solution that harnesses artificial intelligence (AI) to help brands identify influencers that best align with their brand values. The new solution within the Watson Advertising suite of targeting products…

Adobe, IBM And Red Hat Announce Strategic Partnership To Advance CX Transformation

Initial Focus on Regulated Industries Using Hybrid Cloud Adobe and Red Hat announced a strategic partnership to help accelerate digital transformation and strengthen real-time data security for enterprises, with a focus on regulated industries. The intent of the partnership is to enable companies to deliver more personalized experiences across the customer journey, driving improved engagement, profitability and loyalty. As companies undergo their digital transformations and move core workloads to the cloud, the…

Europe Lagging On AI Development, Samsung And IBM Lead In AI Patent Race

Award-winning OxFirst, a specialist in the law and economics of IP, has released research that reveals the hidden secrets behind global patent registrations and information on the economic value of patents in the AI sector. While Samsung, IBM and Tencent dominate with the highest number of patents filed, fierce competition between the US and China overshadows other countries, including the EU. Marketing Technology News: AdTech Partnership: Bonzai Brings Creative Ad Formats to Adobe Advertising Cloud Multiple neural nets,…

Scality Affirms Commitment to Open Source as Founding Member of New Linux Foundation

SODA Foundation develops an open source, unified and autonomous data management framework for data mobility from edge to core to cloud Scality announced its founder status and membership of SODA Foundation, an expanded open source community under the Linux Foundation umbrella. As a founding member, Scality joins forces with Fujitsu, IBM, Sony and others to accelerate innovation in meeting the challenges of data management across multiple clouds, edge and core environments for end users. The range of challenges end…