NiCE to Acquire Cognigy – Advancing the Leading CX AI Platform to Accelerate AI-First Customer Experience

ContentWise Introduces Advanced AI Agents in its UX Engine to Automate and Hyper-Personalize Digital Customer Experiences

New Avaya Study Finds AI Orchestration is Revolutionizing Customer Experience in the Contact Center as Large, Global Organizations Shift to Hyper-personalized Engagement

Cyara appoints Rishi Rana as the new CEO

Five9 Expands Global Footprint with New Data Centers in India

Marketing Technology Highlights of The Week: Featuring SheerID, Birdeye, SAP and more!

Ushur Business Leader Survey Shows Regulated Industries Rapidly Adopting AI

Netcore Unbxd named as a Leader in Commerce Search and Product Discovery