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AI

[24]7.ai Named a Leader in Ovum Decision Matrix for Intelligent Virtual Assistants

Analyst Report Recognizes 7.ai for Leadership in Unified Voice and Digital Solutions, Bot-Agent Collaboration, Deep Intent Prediction and Vertical Expertise 7.ai, a global leader in intent-driven customer engagement solutions, announced that analyst firm Ovum has recognized the company as a leader in the report "Ovum Decision Matrix: Selecting an Intelligent Virtual Assistant Solution, 2020–21." Ovum evaluated the 7 AIVA conversational AI platform against solutions from 10 other providers, and determined that 7.ai had one…

Actifio Introduces Advancement to OnVault for Business-Critical Enterprise Workloads

Patented Technology Now Writes Incremental-Forever Data to Dell EMC PowerProtect DD Appliances Actifio, the pioneer of multi-cloud copy data management software, announced its OnVault incremental-forever data capture technology is now interoperable with Dell EMC PowerProtect DD appliances. This enables customers to quickly access the massive amounts of data they have stored and retained for a wide range of non-production needs, including near-instant data access for test data management/DevOps, analytics, and AI/machine…

Senseforth.ai Breaks into Top-6 of the Global Machine Reading Performance Leaderboard

Senseforth.ai, a leader in the Conversational AI space, attained the 6th spot in one of the world’s most authoritative machine reading comprehension benchmarks, the Stanford Question Answering Dataset 2.0 (SQuAD 2.0). Senseforth.ai scored 90.830, beating the human performance level of 89.452 and becoming the only Conversational AI start-up to be featured in the top-6 of this global leaderboard. “The capabilities of our NLP engine have dramatically improved over the years. The accuracy of a bot to understand a query and…

Kount Unveils Identity Trust Global Network With New Adaptive AI Technology, Largest Data Network of Trust and Fraud Signals, and User…

The Future of Digital Fraud Prevention Is Establishing Real-Time Identity Trust to Deliver Personalized User Experiences While Reducing False Positives and Manual Reviews Kount, the leading AI-driven fraud prevention solution, today unveiled its Identity Trust Global Network, flipping the script on fraud management from just blocking bad transactions to empowering organizations to unlock previously untapped revenue streams through delivering personalized user experiences. Identity Trust is the ability to establish a…

MURAL Raises $23 Million Series A From Radian Capital to Reimagine Visual Collaboration

The Company Servicing 40 Percent of Fortune 100 Also Welcomes Greg Kaplan as Chief Revenue Officer MURAL, the leading digital workspace for visual collaboration in the enterprise, announced it has successfully raised $23 million in Series A funding led by Radian Capital, with participation from Gradient Ventures, Google's AI-focused venture group, and Endeavor Catalyst. Until this point, the company has been able to grow quickly on less than $2M in capital raised and was cash-flow positive for several quarters in 2019.…

We are 20 Years Into the 21st Century, Isn’t it About Time to Stop Fooling Around With STEM Education, and Teach our Kids About AI?…

At BETT 2020 last week, RobotLAB launched the first AI-LAB for Education, a turnkey, modular learning environment, designed to teach students various Artificial Intelligence concepts through the use of robotics RobotLAB Inc., the award-winning educational robotics company, launched the industry-first AI LAB for education. The AI LAB is a turnkey solution built from multiple AI-Stations such as Smart Transportation, Smart Cities, Industry 4.0, Humanoid Robots, Space Exploration, Smart Farming, and other modular learning…

Expanded Offerings and Client Additions Mark Significant Momentum for Matter’s Precision Group

Integrated PR Agency Accomplishes Feat of Scale in the Market with Focused Client Programs. Matter Communications — a Brand Elevation Agency specializing in PR, social media, creative services and digital marketing — announces the success of its Precision group, highlighted by notable new clients and offerings. Precision is a unique PR industry offering that couples agency resources with the ability to focus on a company’s most crucial business drivers. Clients come to Precision seeking brand awareness through media…

A Look at the AI Tools Helping to Improve Marketing Productivity

Marketing agencies continuously strive to improve internal Productivity. One way to do this is by utilizing technology to help employees work better and smarter. Whereas once only large companies used Artificial Intelligence (AI) tools, the cost of this technology is much lower, putting it in the hands of the masses. AI has many uses, and one that teams are capitalizing on now is Productivity. In an AI study,  44% of executives said that the most beneficial aspect of AI is “automated communications that provide data that…

DRUID Teams Up with Vonage to Enable AI Powered Virtual Assistants on WhatsApp

DRUID, a company specialized in developing intelligent virtual assistants (chatbots) for enterprise companies, has announced a strategic technology partnership with Vonage, a global business cloud communications leader that provides API solutions for messaging, chat, social media, video and voice apps. Through this partnership, DRUID's AI powered virtual assistants will be able to chat and respond through WhatsApp. The partnership between DRUID and Vonage was made possible due to the increasing demand for intelligent…

TechBytes with Nir Feldman, SVP of Engineering at Kenshoo

"Currently, most marketers use third-party measurement. I expect brands to increasingly take ownership of their own data (first-party measurement) using tools provided by tech companies." Tell us about your role and the team/technology you handle at Kenshoo I am leading a super talented group of Engineers building all Kenshoo products. Our Engineering organization is organized in independent full-stack development teams that continuously deliver business value to our clients. Women make up nearly 50% of our R&D…

Zendesk Relate to Convene CX and CRM Leaders in Miami in March

Annual conference will showcase latest Zendesk innovations and feature Guy Raz as well as speakers from Spanx, Netflix, Logitech, StitchFix and more Zendesk, Inc. announced it is bringing its annual global user conference, Relate, to Miami on March 3-5, 2020. The event gathers thousands of attendees for three days of education on how companies can build positive, long-term relationships with their customers. To reserve your spot, use code JoinRelate20 to register here. “Consumers today are demanding that every…

IPsoft Introduces the World’s First Marketplace for Digital Employees: DigitalWorkforce.ai

Businesses Can Now Hire Cloud-Sourced, AI-Powered Digital Workers to Build a Hybrid Workforce for Better Enterprise Scale, Productivity and Efficiency. First Job Role Available Is It Service Desk Engineer IPsoft, the largest independent leader in enterprise AI, today announced the launch of the first marketplace for Digital Employees that can collaborate with human colleagues and catalyze the creation of the hybrid workplace for businesses. The first-of-its-kind hybrid workforce platform will enable businesses to cloud…

Second Phase Introduces AI-driven Automatic Product Recommendations for B2B Web Store

eCommerce Solution Creates Upsell and Cross-Sell Opportunities, Driving Sales Second Phase, a Billtrust solution and the leader in B2B eCommerce for wholesale distribution companies, has added artificial-intelligence (AI)-based Automatic Product Recommendations to their web store offering, creating upselling and cross-selling opportunities to drive sales, as well as a differentiated customer experience. Marketing Technology News: ZypMedia Expands Product and Engineering Leadership Team Using past buying behavior to…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from (PACE), transcosmos inc., Nielsen Brandbank, Dataiku, Miva, Inc., Enea, Quintesse, Raydiant, Mobify and xiQ. 26-Year Contact Center And Customer Experience Industry Veteran Joins Forces With PACE Leadership Today, the Professional Association for Customer Engagement (PACE) the only non-profit trade association dedicated exclusively to the advancement of companies that engage with…

Plannuh Raises $4 Million To Expand AI-Driven Marketing, Budgeting and Planning Platform

Seed Round Co-Led by Glasswing Ventures and Google's AI-focused Fund, Gradient Ventures, Will Be Used To Supercharge R&D and Support Customer Success Plannuh, a startup transforming the way marketers plan and budget, announced a $4 million seed round co-led by Glasswing Ventures and Gradient Ventures, Google's AI-focused venture fund. The new funding will be used to accelerate Plannuh's R&D initiatives and support teams as the company continues to expand its customer base. Peter Mahoney, founder and CEO of…

Dynatrace Enhances AI-powered Answers for Native Mobile Apps, Powering Seamless Experiences Across Digital Channels

Now Provides Advanced Analytics and Segmentation for Mobile User Sessions and Automatic Observability for Additional Native Mobile Platforms and Frameworks Software intelligence company, Dynatrace, announced expanded digital experience management capabilities, including advanced analytics and segmentation of mobile app user sessions, auto-instrumentation for additional mobile platforms and technologies, and enhancements to its explainable AI engine, Davis, including insights from third-party mobile app components. With…

TechBytes with Tom Craig, CTO at Resonate

Technology is a continuum, and you need to be learning new systems all the time. Hi, Tom. Tell us about your journey in technology and how you started at Resonate. My entire career has been built on leveraging data and technology to scale global platforms for Marketing and Advertising, and that journey began well before today’s digital capabilities. Back in the ‘90s, in the early days of my career, I focused on implementing more-advanced customer targeting for telecoms via channels like direct mail and…

Dataiku Launches Dataiku Community to Bring Together Professionals in Data Science, Machine Learning and AI

Dataiku, one of the world's leading Enterprise AI and machine learning platforms, announced the launch of the Dataiku Community, a collaborative resource for Dataiku users and those working to democratize data science. Created as the go-to place for all data professionals, the Dataiku Community centralizes resources and encourages members to engage on broad data science topics as well as to expand their knowledge and skillsets (both within and outside of Dataiku). The Dataiku Community features a knowledge section that…

Aarki Selected as a Singular Certified Partner and Ranked in the Singular ROI Index 2020

Aarki, a leading AI-enabled mobile marketing platform, is pleased to announce that it has joined the Singular Certified Partner Program! Joining the Singular Certified Program gives Aarki the opportunity to take a united stand with other industry experts, including Facebook, IronSource, Google Ads, Twitter, and more. By sharing their knowledge and experiences, Aarki will help develop a more transparent mobile marketing ecosystem where advertisers are open to working proactively with their partners, and each other.…

Intellecta AI-Driven and Multichannel Analytics from OnviSource Delivers Automation for Workforce Optimization, Customer Experience…

Powered by Company’s Proprietary AI, Intellecta Analyzes 100% of Customer Interactions across Multiple Touch Points, Channels and Languages; And Offers Big Data and Content Management, Automated Quality Assurance/Compliance, and a Range of Analytics in Customer Sentiment, Intents, Trends and Behavior OnviSource announced Company’s continuous success in expanding the capabilities of its Intellecta Multichannel Analytics for intelligently automated analysis of 100% of customer interactions across varied channels. Advantages…