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AirAsia India launches the ‘RedSmart’ App

AirAsia India launched an aviation analytics app that helps enhance the operational efficiency of the airline by monitoring and helping manage aircraft turnaround between flights with data analytics in real time. The digital launch had Mr. Sunil Bhaskaran, MD & CEO, AirAsia India, Mr. Shankar Narayanan, President and Global Head Retail, CPG, Travel and Hospitality, Tata Consultancy Services, along with other senior management officials from AirAsia and TCS come together for the occasion. AirAsia India and TCS…

AirAsia Takes off with Ada-Powered Virtual Assistant

Ada’s AI Reduced Customer Wait Time up to 98% in One Month Ada, a Toronto-based AI customer engagement platform, announced its partnership with AirAsia, Asia’s leading low-cost carrier. In only one month, AirAsia used Ada to build the AirAsia Virtual Allstar – 24/7 customer self-service that officially launches today in eight languages across the airline’s website and app. AirAsia Takes Off with Ada-powered Virtual Assistant Ada’s AI reduced customer wait time up to 98% in one month Also Read: Leading AI Company…