As part of customers’ communications shifting to digital, messaging is one of the fastest growing channels: 67% of people now …
Satisfi Labs Expands Partnership with Minnesota Vikings, Unveiling AI-Powered Platformfor Fans on Apple Business Chat
Satisfi Labs’ Knowledge Management Platform Enhances Fan Engagement for 2019 VerizonVikings Training Camp and for Vikings home games at U.S. …
10 Tips for Using Messaging Apps in Customer Care
Messaging apps can be hugely advantageous for digital Customer Engagement strategies, offering a multitude of benefits such as increased privacy, …
Infobip and Teckst Partner to Offer Conversational Customer Experience to Businesses Globally
New Platform Will Enhance Marketing and Amplify the Customer Experience for Global Brands Infobip, a global communications platform for businesses, …
Contact At Once!, a LivePerson Company, Offers Apple Business Chat to Help Automotive Companies Meet Customers Where They Are
Contact At Once!, the automotive division of LivePerson, Inc. has announced its customers are now able to use Apple Business Chat, a …
Lithium Offers Apple Business Chat Integration to Provide Convenient, Personal Messaging
Lithium Adds Apple Business Chat Beta to Messaging Provider Integrations Lithium Technologies, the leading platform for enabling brands to support, …
LivePerson Runs Cannes Lions Concierge on Apple Business Chat
Official Concierge Service Offers Personalized Assistance to Attendees on Schedules, Parties and Practicalities, Directly from the Messages App on iOS …