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New Survey Finds Chatbots Are Still Falling Short of Consumer Expectations
Analytics

New Survey Finds Chatbots Are Still Falling Short of Consumer Expectations

Business Wire -
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Cyara Appoints Chief Customer Officer & Chief Product Officer, Expanding Global Leadership Team
Customer Experience Management

Cyara Appoints Vikram Verma as its First Independent Board Member

Business Wire -
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Peach Acquires Cape to Supercharge Digital and Social Creative Ad Workflow
AI/ML

Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium

Business Wire -
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New Survey Finds Chatbots Are Still Falling Short of Consumer Expectations
Customer Experience Management

Cyara Achieves 35% YoY Growth, Expands Partnership Network Following $350 Million Private Equity Investment

Business Wire -
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Cyara Accelerator Now Available on Genesys AppFoundry
Customer Experience Management

Cyara Accelerator Now Available on Genesys AppFoundry

Business Wire -
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Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network
Customer Experience Management

Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network

Business Wire -
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Ada Launches Smart Search to Enable Consistent and Holistic CX Across All Brand Interactions
Customer Experience Management

Ada Launches Smart Search to Enable Consistent and Holistic CX Across All Brand Interactions

prweb -
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Cyara Announces Recipients of 2021 CXcellence Customer Awards for Outstanding Success, Achievement and Innovation
Analytics

Cyara Receives TMC 2021 Communications Solutions Product of the Year Award

Business Wire -
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Redis Delivers RedisJSON 2.0, a Fast, Flexible Document Database to Create Dynamic Digital Experiences
Customer Experience Management

Ada’s Inaugural ACX-PO Demonstrates How Best-in-Class CX Teams Deliver Automated Brand Interactions at Scale

prweb -
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DataGrail Adds Three Powerhouse Leaders to its Exec Team as it Delivers on its Mission to Transform How Brands Manage Data Privacy
Customer Experience Management

Ada’s Commitment to a Diverse, Equitable, and Inclusive Culture Recognized by Global Authority on High-Trust, High-Performance Workplaces

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Ada-Unveils-ACX-PO-First-Global-Conference-Dedicated-to-Evangelizing-Automated-Customer-Experiences-(ACX)
Customer Experience Management

Ada Unveils ACX-PO: First Global Conference Dedicated to Evangelizing Automated Customer Experiences (ACX)

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Ada Raises $130M Series C Round at a $1.2B Valuation to Revolutionize the Automated Customer Experience (ACX)
Customer Experience Management

Ada Raises $130M Series C Round at a $1.2B Valuation to Revolutionize the Automated Customer Experience (ACX)

prweb -
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Ada Revolutionizes Customer Experience; Helps Leading Brands Provide Valuable Automated Experiences At Scale
AI/ML

Ada Revolutionizes Customer Experience; Helps Leading Brands Provide Valuable Automated Experiences At Scale

prweb -
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Ada Recognized In Four G2 Spring 2021 Grid ® Reports
Customer Experience Management

Ada Recognized In Four G2 Spring 2021 Grid ® Reports

prweb -
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Cyara Accelerator Now Available on Genesys AppFoundry
Customer Experience Management

Cyara Appoints New Head of Customer Experience Amidst 41% YoY Growth

prweb -
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Stuck on Service: 76% of Business Decision Leaders Say It Will Be Difficult to Achieve Customer Satisfaction Without Raising Costs
Customer Experience Management

Stuck on Service: 76% of Business Decision Leaders Say It Will Be Difficult to Achieve Customer Satisfaction Without Raising Costs

PRNewswire -
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Ada Closes $44 Million Series B Led by Accel to Further AI in Customer Service
Customer Experience Management

Ada and Zendesk Strengthen Customer Service Platform Integrations

MTS Staff Writer -
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Daily MarTech Roundup: Top Coolest Things in Marketing and Sales Today
Sales & Marketing

Daily MarTech Roundup: Top Coolest Things in Marketing and Sales Today

MTS Staff Writer -
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Ada Transforming Customer Service Industry with Disruptive Automation-First Strategy
Customer Experience Management

Ada Transforming Customer Service Industry with Disruptive Automation-First Strategy

prweb -
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