brand experience

World's Leading Snowboarding Company Will Run Retail Operations on Iphone Innovative Omnichannel Platform Manages Inventory, Endless Aisle, Fulfillment and Mobile Checkout NewStore, the first to provide Omnichannel-as-a-Service, announced Burton Snowboards (Burton) will implement the NewStore Omnichannel Platform in all of its stores globally.  NewStore will leverage its partnership with Salesforce to connect into Salesforce Commerce Cloud, giving Burton a single unified platform to manage ecommerce, customers,…

In today’s world, connected, consistent and differentiated experiences are born from closely aligned Marketing functions and technology teams. The collaborative relationship between a CMO and a CIO is crucial and has increasingly become a hot topic. Forrester recently stated that a CMO’s collaboration with a CIO is one of the four essential steps for a CMO planning their marketing evolution. While, according to ‘2019 State of the CIO’ research, 55% of CIOs are spending more time learning about customer needs as a way to…

The Influencer Marketing space has grown exponentially in recent years. This should come as no surprise, given the potent combination of an increasingly sophisticated consumer pool, massive upsurge in social media consumption and the rise in ad blockers that has made traditional advertising progressively difficult – so difficult that the spend on Influencer Marketing is set to exceed $10 Billion by the end of 2020. Step forward ‘influencer campaigns’, which have risen to prominence to meet the need for a more authentic,…

Schwalb Brings Ceros Two Decades of Experience Building an Engaging Employee Experience for Creative Companies Experiential content creation platform Ceros announced the hire of Jennifer Schwalb as Chief People Officer. Jennifer brings more than twenty years of experience leading and developing the human resources function at companies with creativity at their core, with deep expertise in tapping the full potential of employees across their entire experience, from recruiting and talent management to wellness, coaching and…

New CIO and CFO Bring Decades of Leadership Experience in High-Growth, Tech-Led Environments eShopWorld, one of the world’s leading cross-border commerce companies, announced two senior management team appointments as part of its continuing strategy to grow revenue and services: Conor O’Kane joined the company as Chief Information Officer (CIO) and David Manifold joined as Chief Financial Officer (CFO). Both executives will report to CEO Tommy Kelly. eShopWorld simplifies every aspect of the international e-commerce…

These days, 63% of consumers expect Personalization from the brands they engage with and believe they are recognized as an individual when sent special offers. With this statistic in mind, it should be clearer than ever to businesses that Customer Personalization needs to be a top priority. But how can companies accomplish this mass personalization without a huge budget? In this respect, implementing Artificial Intelligence (AI) has the potential to spearhead personalization and ensure the delivery of an effective brand…

We recently held our inaugural client event, welcoming Sales and Marketing leadership from some of the largest Sales and Relationship management forces in North America. What’s the biggest challenge they all face? Enabling digital relationships at a staggering scale - literally thousands of individuals across an organization responsible for managing tens of thousands of relationships. That is the impact of digital on B2B marketing - the customer’s brand experience now incorporates multi-channel interactions across sales…

The Collaboration Brings Hall & Partners' Industry-Leading Strategic Brand Consulting Services Together with Qualtrics BrandXM to Redefine Brand Experience Management Hall & Partners, a leading global brand strategy consulting agency, announced they are partnering with Qualtrics, the leader in customer experience and creator of the experience management category, to build a global delivery and advisory service that transform organizations' brand experience for their customers and other stakeholders. By joining the…

"It is essential to create robust knowledge bases that drive operational efficiencies, scalability and growth that can be automated through AI." Tell us about your role and how you got here? What inspired you to join Aprimo? As VP, Head of Marketing at Aprimo, I drive the market strategy and operations, including all paid/owned/earned media, brand experience, product marketing, marketing, PR, Demand Gen, and the rebirth and growth of the company. Before Aprimo, I worked in complex data in the nuclear energy field, then…

Every successful business knows the importance of marketing and branding, but sometimes those principals get pushed to the wayside when it comes to internal, and sometimes external, documents. The importance of brand unity in sales materials, proposals, and anything a potential customer sees can drastically impact your brand image. This encompasses the entire process - the first display ad, website interaction, sales calls, becoming a customer, customer communication, and user experience. It’s not just smaller businesses…