Start-Up Disrupting the Travel Industry Selects Bright Pattern for Its Global Travel Services Platform to Provide Seamless, Effortless Omnichannel Experience …
Bright Pattern Ranks #1 Among Top Cloud Contact Center Vendors for Sixth Time in Gartner GetApp Report
Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Is Recognized by the Gartner Digital Markets Network and GetApp as …
Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centers of All Sizes
Bright Pattern Contact Center Software Will Be a Core Component of Conduit Global’s CX100 Cloud Suite Providing Their Customers with …
Canary Selects Bright Pattern’s Cloud Contact Center Solution to Provide Top-Tier Omnichannel Customer Service
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Helps Canary Deliver an Unmatched Customer Experience Canary offers a …
Bright Pattern’s Latest Release Delivers Effortless, Personalized, Omnichannel Customer Experiences
The Latest Release Provides Innovative Video Chat Escalation, Easy-To-Use Agent Interface Updates, GDPR Compliance Advancements, and Omnichannel Communication Enhancements Bright …
Transcosmos Powers Global Omnichannel Customer Service with Bright Pattern Cloud Contact Center
Bright Pattern Powers Global Omnichannel Customer Service Across 31 Countries, Creating Effortless Customer Experiences and Strengthening ROI Bright Pattern, a …
Bright Pattern Appoints Ted Hunting As New Chief of Marketing
Bright Pattern, the Leading Omnichannel Cloud Contact Center Platform, Announces Ted Hunting as Senior Vice President of Marketing Bright Pattern announced …
Bright Pattern Integrates With NICE Workforce Optimization
Leading Provider of Omnichannel Cloud Contact Center Software Announced Its Integration With NICE Workforce Optimization (WFO) Powered by Advanced Analytics …
Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform
With Spring 2018, Bright Pattern Enters the Next Frontier in Business Continuity with Active-Active Disaster Containment Option Bright Pattern announced …
Bright Pattern Expands Executive Team With Brian Hays to Accelerate Growth
Bright Pattern, Leader in Cloud Contact Center Software, Hires Industry Veteran, Brian Hays, as Senior Vice President of Global Sales …
Bright Pattern Selected for IBM’s Watson Build Challenge
Bright Pattern has been selected in phase two of the Watson Build challenge to develop its cognitive technology business plan, Omnichannel Conversation Analytics, …