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        MarTech Interview with Josko Grljevic, Chief Transformation Officer at Talon Outdoor
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        MarTech Interview with Brian Walker, Chief Strategy Officer at Bloomreach
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        MarTech Interview with Guy Tytunovich, Founder and CEO at CHEQ
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        MarTech Interview with David Turner, CMO at Sidetrade
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      • Prediction Series 2019: Interview with Daniel Incandela, CMO at Conga
        Prediction Series 2019: Interview with Daniel Incandela, CMO at Conga
      • TechBytes with c, Digital Executive, Growth Strategist and Revenue Leader at DoubleVerify
        TechBytes with Gian LaVecchia, SVP Brand Partnerships at DoubleVerify
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        TechBytes with Pedro Arellano, VP of Product Marketing at Looker
      • Prediction Series 2019: Interview with Tyler Simmons, Managing Director APAC at Foursquare
        Prediction Series 2019: Interview with Tyler Simmons, Managing Director APAC at Foursquare
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        TechBytes with Brice Chambraud, Managing Director at Blackbird.AI
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        Fireside Chat with Brandon Logsdon President and GM, Marketing Cloud Solutions at PDI
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        Fireside Chat with Mike Davie, CEO at Quadrant
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        Fireside Chat with Mitch Ratcliffe, Marketing Partner at Metaforce
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        Fireside Chat with James Ontra, Co-Founder at Shufflrr
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        Fireside Chat with Cameron Church
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      • AI Takes Center Stage at Web Summit 2019
        AI Takes Center Stage at Web Summit 2019
      • Social Selling Is Risky Business: How to Mitigate the Dangers
        Social Selling Is Risky Business: How to Mitigate the Dangers
      • How Can Marketing Team Up with Sales on Personalization’s ‘Last Mile’?
        How Can Marketing Team Up with Sales on Personalization’s ‘Last Mile’?
      • Why GDPR Changes Everything … for the Better
        Why GDPR Changes Everything…for the Better
      • A-Z Glossary For Good TV Marketing - Part 3
        A-Z Glossary For Good TV Marketing – Part 3
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      • 5 Travel and Luxury Brands that Use Technology for CX
        5 Travel and Luxury Brands that Use Technology for Customer Experience
      • AI Takes Center Stage at Web Summit 2019
        AI Takes Center Stage at Web Summit 2019
      • How Marketing Automation and AI Are Transforming Customer Journey Stages
        How Marketing Automation and AI Are Transforming Customer Journey Stages
      • Turning Influencer Marketing into a Major Media Channel: How To
        Turning Influencer Marketing into a Major Media Channel
      • Why the Private Sector, Not Just Governments, Needs to Take the Lead in ‘Cleaning up’ Europe’s Digital Economy
        Why the Private Sector, Not Just Governments, Needs to Take the Lead in ‘Cleaning up’ Europe’s Digital Economy
    • Staff Writers
      • 75 Inspiring Martech Leaders Who Are Prepared for 2020
        75 Inspiring Martech Leaders Who Are Prepared for 2020
      • 5 Revelations from LinkedIn 2020 Emerging Jobs Report that Should Excite a MarTech CMO
        5 Revelations from LinkedIn 2020 Emerging Jobs Report that Should Excite a MarTech CMO
      • Tech Fraternity Finds Inspiration in Sundar Pichai's Promotion as the New CEO of Alphabet
        Tech Fraternity Finds Inspiration in Sundar Pichai’s Promotion as the New CEO of Alphabet
      • Uberflip's SnapApp Acquisition Welds Personalized Content with Lead Qualification
        Uberflip’s SnapApp Acquisition Welds Personalized Content with Lead Qualification
      • Fan-tastic FC Barcelona and 80 Million Instagram Followers: What Every Marketer Should Learn from Rakuten Arena's Omnichannel Media Marketing
        Fan-tastic FC Barcelona and 80 Million Instagram Followers: What Every Marketer Could Learn from Rakuten Arena’s Omnichannel Media Marketing
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Bright Pattern

Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider
AI/ML, Customer Experience Management

Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider

Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software for Innovative Enterprises, Profiled by Frost & Sullivan as Top-Performing …

PRNewswireSeptember 24, 2019, 5:46 pmSeptember 24, 2019 0 275
Bright Pattern Contact Center Now Available on Microsoft AppSource
B2B Commerce

Bright Pattern Contact Center Now Available on Microsoft AppSource

Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, announced the availability of Bright Pattern …

PRNewswireMay 27, 2019, 6:29 pmMay 27, 2019 0 572
Bright Pattern Selected by Ocular Technologies to Provide Innovative Customer Service Offering
B2B Commerce

Bright Pattern Selected by Ocular Technologies to Provide Innovative Customer Service Offering

Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software for Innovative Companies, Selected by Ocular Technologies, Customer Experience Leader …

PRNewswireMay 9, 2019, 6:39 pmMay 9, 2019 0 599
Bright Pattern Contact Center Selected by VIPdesk Connect for Robust Feature Set and Omnichannel Capabilities
B2B Commerce, Sales & Marketing

Bright Pattern Contact Center Selected by VIPdesk Connect for Robust Feature Set and Omnichannel Capabilities

Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Selected by VIPdesk Connect, the Leader in Outsourced Customer Service …

PRNewswireMarch 15, 2019, 12:09 pmMarch 15, 2019 0 472
Bright Pattern Announces AI-Driven Conversational IVR and BrightStart Apps
Customer Experience Management

Bright Pattern Announces AI-Driven Conversational IVR and BrightStart Apps

Easy-To-Use IVR Reduces Effort and Cost; Brightstart Apps Let Businesses Quickly and Nimbly Turn on Customer Experience Capabilities at Low …

PRNewswireJanuary 17, 2019, 11:53 pmJanuary 17, 2019 0 895
Marketing Technology Bulletin Covering the Week Gone By
Sales & Marketing

Marketing Technology Bulletin Covering the Week Gone By

Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By. Our staff writers compile a bulletin covering …

Viraj TJanuary 11, 2019, 7:00 pmJanuary 11, 2019 0 778
Bright Pattern to Sponsor and Present on Chatbots at Customer Contact Week Nashville 2019
Intelligent Assistants

Bright Pattern to Sponsor and Present on Chatbots at Customer Contact Week Nashville 2019

Bright Pattern to Present “How to Leverage Bots for Human Interaction Optimization” at Customer Contact Week (CCW) Nashville 2019 Bright …

PRNewswireJanuary 8, 2019, 7:13 pmJanuary 8, 2019 0 828
Bright Pattern Included in G2 Crowd's Winter 2019 Contact Center Infrastructure Report
Customer Experience Management

Bright Pattern Included in G2 Crowd’s Winter 2019 Contact Center Infrastructure Report

Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Announces Inclusion in G2 Crowd’s Contact Center Infrastructure Report Bright …

PRNewswireJanuary 7, 2019, 5:14 pmJanuary 7, 2019 0 713
Bright Pattern Announces Partnership with VION Consulting to Help Contact Centers Redefine Global Customer Communications
Customer Experience Management

Bright Pattern Announces Partnership with VION Consulting to Help Contact Centers Redefine Global Customer Communications

Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Partners with VION Consulting to Provide Innovative Customer Support Technology …

PRNewswireDecember 19, 2018, 6:29 pmDecember 19, 2018 0 699
Innovative "Unicorn" Global Travel Services Company Deploys Bright Pattern Contact Center for Omnichannel Customer Engagement
Customer Experience Management

Innovative “Unicorn” Global Travel Services Company Deploys Bright Pattern Contact Center for Omnichannel Customer Engagement

Start-Up Disrupting the Travel Industry Selects Bright Pattern for Its Global Travel Services Platform to Provide Seamless, Effortless Omnichannel Experience …

PRNewswireDecember 4, 2018, 8:18 pmDecember 4, 2018 0 708
Bright Pattern Ranks #1 Among Top Cloud Contact Center Vendors for Sixth Time in Gartner GetApp Report
Sales & Marketing

Bright Pattern Ranks #1 Among Top Cloud Contact Center Vendors for Sixth Time in Gartner GetApp Report

Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Is Recognized by the Gartner Digital Markets Network and GetApp as …

PRNewswireOctober 17, 2018, 5:00 pmOctober 17, 2018 0 702
Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centers of All Sizes
Sales & Marketing

Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centers of All Sizes

Bright Pattern Contact Center Software Will Be a Core Component of Conduit Global’s CX100 Cloud Suite Providing Their Customers with …

PRNewswireAugust 21, 2018, 10:21 pmAugust 21, 2018 0 654
Canary Selects Bright Pattern's Cloud Contact Center Solution to Provide Top-Tier Omnichannel Customer Service
Customer Experience Management

Canary Selects Bright Pattern’s Cloud Contact Center Solution to Provide Top-Tier Omnichannel Customer Service

Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Helps Canary Deliver an Unmatched Customer Experience Canary offers a …

PRNewswireJuly 24, 2018, 4:10 pmJuly 24, 2018 0 1008
Bright Pattern's Latest Release Delivers Effortless, Personalized, Omnichannel Customer Experiences
Customer Experience Management, Video Marketing

Bright Pattern’s Latest Release Delivers Effortless, Personalized, Omnichannel Customer Experiences

The Latest Release Provides Innovative Video Chat Escalation, Easy-To-Use Agent Interface Updates, GDPR Compliance Advancements, and Omnichannel Communication Enhancements Bright …

MTS Staff WriterJuly 18, 2018, 11:57 pmJuly 18, 2018 0 896
Transcosmos Powers Global Omnichannel Customer Service with Bright Pattern Cloud Contact Center
AI/ML, Intelligent Assistants

Transcosmos Powers Global Omnichannel Customer Service with Bright Pattern Cloud Contact Center

Bright Pattern Powers Global Omnichannel Customer Service Across 31 Countries, Creating Effortless Customer Experiences and Strengthening ROI Bright Pattern, a …

PRNewswireJuly 13, 2018, 5:38 pmJuly 13, 2018 0 974
Sales & Marketing

Bright Pattern Appoints Ted Hunting As New Chief of Marketing

Bright Pattern, the Leading Omnichannel Cloud Contact Center Platform, Announces Ted Hunting as Senior Vice President of Marketing Bright Pattern announced …

PRNewswireJune 12, 2018, 8:28 pmJune 12, 2018 0 668
Bright Pattern Integrates With NICE Workforce Optimization
Analytics, Sales & Marketing

Bright Pattern Integrates With NICE Workforce Optimization

Leading Provider of Omnichannel Cloud Contact Center Software Announced Its Integration With NICE Workforce Optimization (WFO) Powered by Advanced Analytics …

PRNewswireApril 17, 2018, 9:15 pmApril 17, 2018 0 706
Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform
AI/ML, CRM, Marketing Clouds

Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform

With Spring 2018, Bright Pattern Enters the Next Frontier in Business Continuity with Active-Active Disaster Containment Option Bright Pattern announced …

PRNewswireMarch 7, 2018, 4:40 pmMarch 7, 2018 0 961
Bright Pattern Expands Executive Team With Brian Hays to Accelerate Growth
Sales & Marketing

Bright Pattern Expands Executive Team With Brian Hays to Accelerate Growth

Bright Pattern, Leader in Cloud Contact Center Software, Hires Industry Veteran, Brian Hays, as Senior Vice President of Global Sales …

PRNewswireMarch 1, 2018, 5:28 pmMarch 1, 2018 0 1308

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MarTech Series covers marketing technology news, editorial insights and digital marketing trends from around the globe. Updates on modern marketing tech adoption, martech interviews, tech articles and events.

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