Bright Pattern Omnichannel Quality Management Solution Monitors 100% of Interactions on Every Channel With Real-Time AI Monitoring Bright Pattern, the …
Frost & Sullivan Profiles Bright Pattern As Top-Performing Global Cloud Contact Center Provider
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software for Innovative Enterprises, Profiled by Frost & Sullivan as Top-Performing …
Bright Pattern Contact Center Now Available on Microsoft AppSource
Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, announced the availability of Bright Pattern …
Bright Pattern Selected by Ocular Technologies to Provide Innovative Customer Service Offering
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software for Innovative Companies, Selected by Ocular Technologies, Customer Experience Leader …
Bright Pattern Contact Center Selected by VIPdesk Connect for Robust Feature Set and Omnichannel Capabilities
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Selected by VIPdesk Connect, the Leader in Outsourced Customer Service …
Bright Pattern Announces AI-Driven Conversational IVR and BrightStart Apps
Easy-To-Use IVR Reduces Effort and Cost; Brightstart Apps Let Businesses Quickly and Nimbly Turn on Customer Experience Capabilities at Low …
Marketing Technology Bulletin Covering the Week Gone By
Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By. Our staff writers compile a bulletin covering …
Bright Pattern to Sponsor and Present on Chatbots at Customer Contact Week Nashville 2019
Bright Pattern to Present “How to Leverage Bots for Human Interaction Optimization” at Customer Contact Week (CCW) Nashville 2019 Bright …
Bright Pattern Included in G2 Crowd’s Winter 2019 Contact Center Infrastructure Report
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Announces Inclusion in G2 Crowd’s Contact Center Infrastructure Report Bright …
Bright Pattern Announces Partnership with VION Consulting to Help Contact Centers Redefine Global Customer Communications
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Partners with VION Consulting to Provide Innovative Customer Support Technology …
Innovative “Unicorn” Global Travel Services Company Deploys Bright Pattern Contact Center for Omnichannel Customer Engagement
Start-Up Disrupting the Travel Industry Selects Bright Pattern for Its Global Travel Services Platform to Provide Seamless, Effortless Omnichannel Experience …
Bright Pattern Ranks #1 Among Top Cloud Contact Center Vendors for Sixth Time in Gartner GetApp Report
Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Is Recognized by the Gartner Digital Markets Network and GetApp as …
Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centers of All Sizes
Bright Pattern Contact Center Software Will Be a Core Component of Conduit Global’s CX100 Cloud Suite Providing Their Customers with …
Canary Selects Bright Pattern’s Cloud Contact Center Solution to Provide Top-Tier Omnichannel Customer Service
Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software, Helps Canary Deliver an Unmatched Customer Experience Canary offers a …
Bright Pattern’s Latest Release Delivers Effortless, Personalized, Omnichannel Customer Experiences
The Latest Release Provides Innovative Video Chat Escalation, Easy-To-Use Agent Interface Updates, GDPR Compliance Advancements, and Omnichannel Communication Enhancements Bright …
Transcosmos Powers Global Omnichannel Customer Service with Bright Pattern Cloud Contact Center
Bright Pattern Powers Global Omnichannel Customer Service Across 31 Countries, Creating Effortless Customer Experiences and Strengthening ROI Bright Pattern, a …
Bright Pattern Appoints Ted Hunting As New Chief of Marketing
Bright Pattern, the Leading Omnichannel Cloud Contact Center Platform, Announces Ted Hunting as Senior Vice President of Marketing Bright Pattern announced …
Bright Pattern Integrates With NICE Workforce Optimization
Leading Provider of Omnichannel Cloud Contact Center Software Announced Its Integration With NICE Workforce Optimization (WFO) Powered by Advanced Analytics …
Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform
With Spring 2018, Bright Pattern Enters the Next Frontier in Business Continuity with Active-Active Disaster Containment Option Bright Pattern announced …
Bright Pattern Expands Executive Team With Brian Hays to Accelerate Growth
Bright Pattern, Leader in Cloud Contact Center Software, Hires Industry Veteran, Brian Hays, as Senior Vice President of Global Sales …