Calabrio

Calabrio, the customer experience intelligence company, welcomes Tim Klein as Calabrio’s first Senior Vice President of Corporate Development. Klein brings decades of knowledge in corporate development, mergers and acquisitions, investment…
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Calabrio, the customer experience intelligence company, spotlighted the winners of its analytics competition and ONE Awards during its annual customer conference, Calabrio Customer Connect (C3). This year, Calabrio is focusing sessions on…
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Experienced international human resources pro joins Calabrio to drive employee and company growth through human connection Calabrio, the customer experience intelligence company, has brought on Kristin Gaarder as its first chief human…
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If you could pick any superpower, what would it be? I know, I know, you’ve probably been asked this a hundred times as a cheesy icebreaker. While I’m partial to teleportation, most marketing professionals I know would give up chocolate for…
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Cloud-first workforce engagement management provider announces roadmap for data sovereignty across Southeast Asia Calabrio, the customer experience intelligence company, has announced the availability of its cloud workforce…
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Thoma Bravo, a leading private equity investment firm focused on the software and technology-enabled services sectors, today announced the completion of its acquisition of Calabrio, the customer experience intelligence company. Marketing…
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Calabrio, the customer experience intelligence company, unveils the new Calabrio ONE workforce engagement management (WEM) suite at its first-ever virtual Calabrio Customer Connect (C3) conference. The new Calabrio ONE is a cloud-based…
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Strategic and Technology Partnership Delivers Modern, Digital-First Customer Interactions with a Human-Centric Approach UJET Inc., a leading provider of cloud contact center solutions, and Calabrio, the customer experience intelligence…
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Results show most contact centers are embracing work changes and expect them to benefit the industry long term Calabrio, the customer experience intelligence company, has released a study detailing how customer service organizations are…
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Global Technology Executive to Scale Delivery of Calabrio’s Leading Workforce Engagement and Customer Analytics Technology Calabrio, the customer experience intelligence company, has hired Josh Jabs as Chief Technology Officer. Reporting…
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Evolution of Employee Self-Service Supports Calabrio Vision to Help Customers Achieve a Flexible, Fair and Digitally Optimized Workplace Calabrio, the customer experience intelligence company, has announced the launch of Self-Scheduling…
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Evolution of employee self-service supports Calabrio vision to help customers achieve a flexible, fair and digitally optimized workplace Calabrio, the customer experience intelligence company, has announced the launch of Self-Scheduling…
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Combined company ranks among largest contact centre workforce management providers Calabrio announced it has acquired Teleopti, a workforce management software provider headquartered in Stockholm, Sweden—building the new global standard…
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Transformational Redesign and Embedded Analytics Puts AI-Driven Insights and Unique KPIs at the Fingertips of Users Calabrio, the customer experience intelligence company, introduced a new version of its Calabrio ONE suite at Enterprise…
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Calabrio, a leading provider of customer engagement and analytics software, announced that Gartner, Inc. has recognized Calabrio as a Visionary in the February 2019 Gartner Magic Quadrant for Workforce Engagement Management (WEM) for the…
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The birth of online shopping occurred in 1994 when one customer made history by purchasing a CD via the Internet. Just one year later, Amazon debuted. Today, as online shopping’s popularity grows, so do the ways in which consumers…
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Funding Fuels Continued SaaS Success as Customers Transition to the Cloud Calabrio, a leading provider of customer engagement and analytics software, announced a follow-on investment from KKR to continue its rapid growth and shift to the…
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Enhancements Automate and Simplify Management and Administration for Large-Scale WFO Deployments Calabrio, a leading provider of customer engagement and analytics software, released a new version of Calabrio ONE—an intelligent, fully…
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Success of Calabrio’s Center of Excellence for Customer and Employee Engagement Results in Doubling of Canada-based Headcount, Drives Move to Larger and More Centrally Located Office Space Calabrio, a leading provider of customer…
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