CallMiner, the leading provider of award-winning speech and customer engagement analytics platform, Eureka, announced the launch of Eureka Visualize for …
CallMiner Achieves Another Record Net Promoter Score (NPS) of 59 in 2018, Marking Third Consecutive Year of Score Improvement
CallMiner Dedication to Customer Satisfaction Through Training, Support, and Community for Customer Engagement Analytics Professionals Reflected in Highest NNP Score …
CallMiner Updates Real-Time Speech Analytics Platform – Improving Scalability, Speed to Insight, and Integration with Existing Agent Desktops and Workflows
Eureka Alert Provides Next Generation Automated Monitoring, Redaction, & Alerting CallMiner, a leading platform provider of award-winning speech and customer engagement analytics, …
New Research Finds Not Valuing Customers Leads to $136 Billion Switching Epidemic
Communications Suppliers, Banks and Property Insurance Lead Customer Churn Risk in the CallMiner Index New research released by CallMiner, the leading …
Sekure Merchant Deploys CallMiner Speech Analytics via Five9 to Boost Sales Conversions
Sekure Merchant Solutions Selected CallMiner Eureka for the Data-Driven Insight Available from 100% Monitoring of Agent Interactions for Automated Quality …