transcosmos Releases “transpeech2.0,” the Latest Version of Its Speech Recognition Solution
Adding "Quality Control Platform" and "AI defender," the solution further improves & enhances customer service quality with its 5 features
transcosmos inc. is pleased to announce that the company has released "transpeech2.0," the upgraded version of its speech recognition solution designed for the contact center industry. Equipped with five features, adding newly developed "Quality Control Platform" and "AI defender," transpeech2.0 dramatically streamlines contact center operations and improves customer service quality.…