chatbot

TensorIoT , making things intelligent, announced that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes TensorIoT for its expertise in developing high quality, highly…
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Cognigy has achieved the Amazon Web Services Conversational AI Competency distinction. Cognigy announced that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes Cognigy…
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Data from more than 153 billion communications interactions shows customers now prefer conversations with brands on their favorite digital channel New research from global cloud communications platform Infobip reveals that chat apps…
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As a key player in digital communication for companies for more than 20 years, Positive Group (formerly Sarbacane Group), parent company of Mailify and rapidmail announced a $110M fundraising from EMZ and banking institutions, and at the…
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ResMan, a leading property management SaaS platform provider, announced the extension of the ResMan platform to include CRM, Chatbot, and Contact Center. These new capabilities complement the platform’s modern, high conversion website…
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The new chatbot, deployed on the WhatsApp Business Platform, uses Infobip’s chatbot building platform ‘Answers’ to make booking an Uber more convenient and quicker The superior WhatsApp to Ride (WA2R) experience has…
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The company will add more than 70 skilled professionals by 2025 to its Asia Pacific Headquarters Leading companies in Singapore – including Changi Airport Group, StarHub, and Standard Chartered Singapore – are improving digital…
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The human brain is wired to communicate. Through communication, we form relationships, advocate for our needs and determine (and, eventually, convey) our identities. Communication helps us create and maintain our personal brand within…
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Hi Max, welcome to our MarTech Interview Series. Please tell us about your current role and responsibilities at Spectrm. I’m co-founder and CEO at Spectrm. My role has changed a lot over the last few years as the company has continued to…
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Prism Digital, a leading digital marketing agency in the UAE has launched an AI-Driven WhatsApp for business Chatbot Service for the Hotel Industry Prism Digital, a leading digital marketing agency in the UAE has launched an AI-Driven…
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Survey of 160+ CX decision makers at global enterprises finds customer frustration with automation and chatbots to be top challenge in delivering effective customer service The challenges of implementing AI and automation in CX are brought…
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Hi Emmanuel, please tell us a little about your role at Walnut and how you arrived here. I’m Head of Marketing at Walnut. Formerly, I was Head of Social Media and Blogs at Wix, where I had the fantastic opportunity to manage the social…
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Latest Botium chatbot and conversational AI testing features further establish Cyara as global leader in CX testing and assurance market Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, today…
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From manufacturing to sales, and customer service to marketing, artificial intelligence (AI) use cases span every business department across all industries. Conversational AI is a common use case for enhancing customer experience, and one…
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Finn AI's state-of-the-art Conversational AI solution and deep financial services expertise complement Glia's industry-leading DCS platform Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier…
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Semos Cloud, a provider of HR tech tools for enhancing employee experience, announces the launch of a new feature ‘Conversational chatbot for Microsoft Teams’ for the Culture and Appreciation signature solution JobPts. AI-powered bridge…
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Artificial Solutions announces that ŠKODA AUTO is expanding its Conversational AI solution to cover new European regions, taking the total number of countries covered by its chatbot ‘Laura’ to 13. ‘Laura’ is an intelligent chatbot that…
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Global Intelligent Automation leader Laiye today announced its acquisition of Mindsay, a leading European enterprise chatbot and voicebot platform. The addition of conversational artificial intelligence advances Laiye's goal of becoming the…
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Botgate built an AI bot that communicates with customers almost like a native sales representative fed by dynamic data and unique playbooks. It helps you transform your sales workflows with custom playbooks and bots that engage prospects…
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DRUID, a global leader in conversational AI technology for enterprise productivity, and Alacrity Solutions, an Edmonton-based leading provider of information technology and business solutions, have entered into a partnership designed to…
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