Payment Leader Enhances Messaging Bot Solution with AI Services from IBM Ingenico Group, the global leader in seamless payment, launched …
Swiggy’s Chatbot, Powered By Layer’s Conversation Platform, Sees High Customer Adoption
Swiggy Moves from Call Support to Layer-Powered Messaging, Driving Cost Savings and Boosting Agent Efficiency Driven by a passion for …
Does Your Website Really Need a Chatbot?
A chatbot is a piece of computer software developed for the purpose of conducting a conversation in a natural language …
Not All AI Is Created Equal: Five Things to Consider When Building, Deploying and Testing Your Conversational AI Chatbot
Whether or not you realize it, AI has taken a powerful hold on the way people communicate with businesses. 85 …
botique.ai Sets in Motion Its AI-Driven Chatbot Platform for Customer Experience Management
Brands Can Now Automate and Facilitate Round-the-Clock Customer Service Through Popular Applications Such As Facebook Messenger botique.ai, an enterprise that …
Passage AI Chatbots Now Converse In All Major Languages
Leader in AI-Powered Conversational Interfaces Extends Capabilities to Natively Support Multi-Language Chatbots Passage AI, a leader in AI-powered conversational interfaces, …
Sisense Eureka! Brought Together Hundreds of Analytics & AI Innovators to Discuss the Future of Business Intelligence
Sisense Also Announced a Virtual Data Scientist Bot That Allows Anyone in a Simple Drag and Drop to Run AI …
Comm100 Launches Next Generation AI-Powered Chatbot
Com100 Chatbot Is a Customer Engagement Solution that Also Adds Co-Browsing and Shopify Integration Features Comm100, a global provider of …
OJO Labs Raises $20.5 Million in Series B Financing to Propel its Conversational AI, OJO, to Millions of Consumers
Company’s Patent-pending AI Technology Solves the Biggest Problem Plaguing the Development of Intelligent, Conversational Systems. OJO Labs has raised $20.5 million in Series B …
Formative Chatbot Integrations Coming To Workplace by Facebook
Formative Bots Can Be Integrated with Any Enterprise Communication Platform Formative, a cloud-based platform for productivity tools (bots), announced that …
Brand Embassy Opens Representations in Mexico and Argentina
Brand Embassy Enters a Rapidly Growing Market for Digital Customer Service Brand Embassy, following a year of record growth that …
Everyware™ Introduces Innovative, Next-Level Text Messaging Solution at ARDA World Convention
Everyware’s Two-Way Text Communication Enhances All Levels Of Customer Service, Creating Personalized Interaction At All Stages Of The Vacation Experience …
BrandWizard Announces AEM Assets Integration, AI-powered Chatbot, and Multilingual Search
Reduce Your Brand Team’s Busy-Work by 50%, and Free Them up to Be More Productive BrandWizard, the global leader in …
Inbenta Releases New APIs And SDKs For Its Enterprise Chatbot
Companies Gain More Power and Flexibility Accessing Chatbot Features Like Transactional Intelligence, Context Awareness, and Seamless Escalation via Inbenta’s New …
Verint Launches New Intelligent Customer Self-Service Capabilities
Verint Systems Inc., the customer engagement company, announced new customer self-service capabilities, including intelligent virtual assistants (IVAs) and enterprise chatbots …
How Chatbots Are Changing the Way Research Is Done
Chatbots Can Share a Multitude of Information and Messages with the Survey Respondents Artificial Intelligence, Machine Learning, and Chatbot technologies …
Simmons Research Launches New Insights Platform; Announces AI-powered Chatbot App
Innovative Research Portal and Smart Search Technology Significantly Reduce the Time Spent on Data Analysis and Insights Generation Simmons Research, …
Point Inside Announces Retail Chatbot to Help Shoppers Find Products In-Store
New Retail Chatbot Leverages StoreMode Platform for In-Store Product Location and Integrates Natural Language Understanding (NLU) Providers to Decipher In-Store …
A Marketer’s Thanksgiving
This Thanksgiving, I’d like to take an opportunity to show immense gratitude for the many gifts that we marketers have …
Neuronimbus Launches the First Video Integrated Chatbot in India
Neuronimbus, the growth hackers and go-to partner for an entire spectrum of digital marketing and technology services has been in …