chatbot

DRUID, a leader in the conversational AI market, reports a 5x growth rate for the Monthly Recurring Revenue YoY, and 2.3 mil dollars annual recurring revenues at the end of September 2021. Actively pursuing its expansion strategy on the…
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Bavard's no-code chatbot app integrates with Zendesk, Inc. and allows users to create Zendesk support tickets directly in the chatbot on behalf of end-users. Bavard, a Utah-based technology startup that is disrupting the conversational…
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365 Connect, the leading provider of award-winning marketing, leasing, and resident service platforms for the multifamily housing industry, announced that the company has received a WebAward for its Digi.Lease AI-powered chatbot platform.…
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Clinc, the leader in Conversational Artificial Intelligence technology for Banking, today announced that Landmark Credit Union launched Clinc's Virtual Banking Agent. The new voice and text-enabled chatbot enhances the experience for…
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New features significantly reduce the complexity of quickly benefiting from insurance-centric BI Cloverleaf Analytics , a leading purpose-built insurance business intelligence (BI) solution provider, today announced natural language…
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Research Identifies Growing Demand for Intelligent Bots in Customer Support Solvvy, the next-gen chatbot and automation solution for customer support, today announces the results of its 2021 State of Chatbots Report. To get an accurate…
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Auckland, New Zealand: IBM artificial intelligence partner SPACETIME today announced the release of a new “plug and play” avatar-based virtual assistant (chatbot). Powered by IBM is world-leading Watson artificial intelligence, the solution…
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NXTsoft and Finn AI established a partnership to pre-integrate API connectivity into Finn AI's conversational AI-chatbot designed for banks and credit unions. NXTsoft , the market leader in comprehensive, secure API connectivity for…
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This whitepaper guides enterprises through budgeting, pricing models, and average costs for a successful chatbot or virtual agent Creative Virtual, a world leader in conversational AI for customer and employee engagement,…
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Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, today announced its newest free solution: Task Bot. Task Bot gives small businesses an efficient way to offer a fully…
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With the conversational AI of SAS Viya, the Identity Theft Resource Center can quickly help fraud victims VIRTUAL SAS GLOBAL FORUM 2021 -- Facing increased demand for real-time and personalized digital experiences, organizations are…
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Increased use of chatbots and customer support software driven by post-pandemic business expansion and improvements in AI-powered automation Solvvy, the next-gen chatbot and automation solution for customer support, saw triple-digit growth…
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Optimizes Customer Effort Score on the entire support service process that goes through multiple channels transcosmos inc. hereby announces that the company will release "CESMO," its research and analytics service that constantly evaluates…
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Ada Enables Scalable, Personalized, and Automated Customer Experiences at Scale Ada, the market leader in Automated Customer Experience (ACX), announced that its conversational AI chatbot is now available in the Salesforce AppExchange, a…
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Adding "Quality Control Platform" and "AI defender," the solution further improves & enhances customer service quality with its 5 features transcosmos inc. is pleased to announce that the company has released "transpeech2.0," the…
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Customers can now simplify and enhance customer experience with Mindsay’s Customer Service automation solution Mindsay announced the launch of its Customer Service Chatbot on Salesforce AppExchange, empowering companies to automate and…
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Pipedrive, the leading CRM for sales teams, announced the launch of LeadBooster, a comprehensive new lead generation and management toolset. Fully integrated into the Pipedrive platform, LeadBooster includes Prospector, which gives users…
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Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant Attention in Optimizing the Service Experience Customer service and support leaders must…
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Customer engagement and VoC technology leader enables companies to measure service performance across channels Astute, Inc., a leading end-to-end customer engagement platform, announced the release of Interaction Experience, a new survey…
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Businesses can now easily build their own AI-powered conversations Massively.ai is thrilled to announce the launch of the newest product built off Massively’s patented Conversational Marketing platform – MAT by Massively, which aims to…
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