cloud-based communications

New options enable secure, reliable, and high-quality connectivity with the Fuze network Fuze, the leading cloud-based communications provider for the modern global enterprise, announced an expanded portfolio of network connectivity options. These new offerings provide more flexibility for customers connecting to Fuze’s global architecture by leveraging customizable solutions based on their organizational requirements and existing network infrastructure. This flexibility also extends to voice carrier connectivity with…

Patent empowers users with new contact information tools for streamlined communications Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for advanced address book management, further enabling seamless communication for Fuze users. Marketing Technology News: Cordial Enhances Its Cross-Channel Platform With A Reimagined Mobile App Solution The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10469626B2. The…

Patent provides users with a unified history across multiple forms of communication and devices, streamlining the management of cloud-based communications Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent on how to create a unified history for multi-modal communication across chat, voice, video, and meetings. The US Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.10306071 on May 28, 2019. The patented approach provides…

Support by global banking powerhouses highlights demand for 'virtual trading floor' tools to ensure workflow efficiency during COVID-19 Cloud9 Technologies ("Cloud9"), a leader in cloud-based communications, has completed a $17.5 million Series B funding round led by a strategic investment from UBS, with participation from existing investors including J.P. Morgan and Barclays.  Agility, mobility, and resilience have come into sharp focus at financial institutions, accelerating demand for flexible remote working tools on…

Unified platform and comprehensive user interface provides advanced performance and support for optimized contact center interactions Fuze, the leading cloud-based communications provider for the modern global enterprise, today unveiled their fully integrated contact center as a service (CCaaS) solution, embedded within the Fuze unified communications as a service (UCaaS) platform. According to a Forrester Research report, “developing a solid contact center road map in the context of a broader customer experience (CX)…