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cloud communication platform

Kaleyra, Inc. Launches k-lab, a Dedicated Innovation Lab to Develop Mobile CX Solutions for the Financial Services Industry

Global CPaaS company’s world-class innovation lab to be headed by two new senior executives With the growth of on-demand services and online transactions, there is a greater need for large companies to focus on delivering great mobile customer experience (CX). Global Cloud Communication Platform company, Kaleyra, Inc.(KLR WS), has strengthened its commitment to delivering solutions for the financial services industry with the launch of k-lab, a dedicated innovation lab for new product development to support enterprise…

Voximplant Announces Key Enhancements to Enable Call Automation for Any Business in Minutes with Voximplant Kit

New features make superior customer experience accessible through AI-driven Interactive Voice Response Voximplant, an innovator in the Cloud Communication Platform-as-a-Service (CPaaS) market providing customized, serverless solutions, announced significant updates to Smartcalls, now known as Voximplant Kit. This no-code, Artificial Intelligence (AI)-powered solution helps companies build scalable outbound and inbound call campaigns leveraging Interactive Voice Response (IVR) and virtual agent capabilities that reduce…

WebEngage Partners with Infobip to Provide WhatsApp as an Engagement Channel

The Launch of WhatsApp Reinforces WebEngage’s Omnichannel Capabilities with a Total of 8 Communication Channels on Offer WebEngage, a full-stack marketing automation platform, recently released WhatsApp as the latest channel of engagement for its users. The company has partnered with Infobip, a global business cloud communication platform with omnichannel expertise to bring Whatsapp as a means of engagement for digital consumer businesses. With over 1.6 billion monthly active users, WhatsApp is the most popular…