Communication

By combining rule-based and AI technologies, DigitalCX provides highly effective services that enrich both the user and employee experience Based on its recent analysis of the European conversational AI market, Frost & Sullivan …
Read More...

TruVideo joins the Decisiv SRM Ecosystem of partners to provide greater support and more detailed information within the Decisiv SRM Case application Decisiv, Inc., the industry leader in Service Relationship Management (SRM)…
Read More...

Electric Symphony Media (ESM) has announced Ivaliese Chihimie as the new department lead of ESM’s Account Management department. Ivaliese brings over two years of experience with ESM to the role, including her previous role…
Read More...

As part of Magyar Telekom’s Future of Billing program, Amdocs will streamline and digitize its IT systems, establishing a fully converged postpaid business Amdocs, a leading provider of software and services to communications and media…
Read More...

Amdocs, an AWS Partner Network (APN) Partner, named Best Telco Solution winner for cloud-native CES suite Amdocs, a leading provider of software and services to communications and media companies, announced that it was named as a 2021…
Read More...

New research from Mitto on the psychology of messaging reveals younger generations prefer a more casual approach; texting on weekends and too frequently are big no-nos Mitto, a leading provider of global omnichannel communications…
Read More...

Nudge, the digital communications platform for organizations with deskless and frontline employees, announced its free event series, DESKLESS 2021: Spark Sessions, to reimagine the way we support the deskless workforce and enable employees…
Read More...

As a leading global provider of ICT technology, Huawei  unveils its award-winning productivity tool for the smart office – IdeaHub. HUAWEI IdeaHub is redefining a new style of collaboration and communication, especially during these times…
Read More...

With cyberattacks up 700% last year¹, artificial intelligence-based security platform is designed to protect businesses against increasingly more sophisticated ransomware, viruses, malware, and phishing attempts Intermedia Cloud…
Read More...

Eltropy, an award-winning compliant and secure digital communications platform for Financial Institutions (FIs), announces that it has closed $25 million in its Series A funding round, led by K1 Investment Management (“K1”), a leading…
Read More...

Mastercard's healthcare business CMO outlines how experiences are key to engagement and value propositions for customers "CleverTap Engage", a new video interview series featuring the globe's most respected CEOs and executives, today…
Read More...

Real-time threat intelligence, combined with location safety data from GeoSure and 24x7 safety monitoring, empowers employees to make informed safety decisions AlertMedia, the world’s leading emergency communication provider,…
Read More...

HealthCrowd, a leading communications platform-as-a-service innovator in healthcare and Texas-based managed care organization Parkland Community Health Plan (PCHP) hosted a webinar on May 20, 2021 entitled "Do This. Not That. Building…
Read More...

Ooma, Inc., a smart communications platform for businesses and consumers, today announced Ooma Caller Info Match, a new feature of the desktop app included with its Ooma Office Pro business phone service, which automatically displays…
Read More...

iconectiv experts provide insights into industry-led fraud-fighting initiatives What’s the News: MWC21 attendees will hear first-hand how innovative industry initiatives such as Registered Caller, STIR/SHAKEN and GSMA Verified Sender …
Read More...

Podium, the leading communication and payments platform for local businesses today announced a new partnership with American Rental to improve customer transactions and experience. American Rental is now offering Podium's enhanced…
Read More...

Businesses continue to look for ways to efficiently and effectively communicate with their customers, and text messages are now emerging as a leading marketing channel. Given the increasing popularity of texting in our personal lives as…
Read More...

Companies will jointly promote the mce Device Lifecycle Management solutions in N.America, the EU and LATAM mce Systems Ltd. (“mce” or the “Company”) announces it has entered into a strategic engagement with Amdocs, a…
Read More...

One of the UK’s Largest Housing Associations Extends 8x8 XCaaS Integrated Cloud Communications and Contact Centre Using Video Interaction to Deliver Real-time Property Repair 8x8, Inc. (NYSE: EGHT), a leading integrated…
Read More...

America’s Fastest Growing Master Agent to Provide 8x8 XCaaS to More Than 9,000 Technology Partners 8x8, Inc., a leading integrated cloud communications platform provider, today announced a strategic partnership with…
Read More...