Contact Center-as-a-Service Archives

Zendesk Announces Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center Transformation

AI/ML PRNewswire - December 3, 2025

RingCentral Receives PAN-India License to Deliver First Fully Compliant Global UCaaS and CCaaS Solutions to Multinational Organizations with Operations in India

AI/ML Business Wire - October 10, 2024

TTEC Digital Introduces Intelligent CX Offering Powered by AWS AI and Machine Learning Capabilities

AI/ML PRNewswire - August 29, 2023

Neville Letzerich Joins Talkdesk as Chief Marketing Officer

AI/ML Business Wire - August 28, 2023

Genesys Cloud Surpasses $1 Billion ARR During Q1 Fiscal Year 24

AI/ML PRNewswire - June 7, 2023

NICE Named a 2023 Gartner Peer Insights Customers’ Choice for CCaaS

AI/ML Business Wire - April 17, 2023

Dialpad Named as a Strong Performer in 2023 Gartner Peer Insights “Voice of the Customer for Contact Center as a Service” Report

AI/ML Business Wire - February 15, 2023

Ttec Digital Announces Strategic CX Partnership With Google Cloud

AI/ML PRNewswire - January 11, 2023

Anexinet Continues Their Strategic Expansion Plans By Acquiring Light Networks

Analytics Business Wire - August 16, 2021

8×8 Named a Challenger in the New 2021 Gartner® Magic Quadrant™ for Contact Center as a Service

Analytics Business Wire - August 13, 2021

Textel Announces New Integration with Five9

Analytics Business Wire - July 20, 2021

LogMeIn Expands GoToConnect Contact Center Offerings

Customer Experience Management Globe Newswire - June 9, 2021

Tag: Contact Center-as-a-Service
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