Home Tags Contact Center-as-a-Service

Tag: Contact Center-as-a-Service

RingCentral Receives PAN-India License to Deliver First Fully Compliant Global UCaaS and CCaaS Solutions to Multinational Organizations with Operations in India
AI/ML

RingCentral Receives PAN-India License to Deliver First Fully Compliant Global UCaaS and CCaaS Solutions to Multinational Organizations with Operations in India

Business Wire -
0
TTEC-Digital-introduces-intelligent-CX-offering-powered-by-AWS-AI-and-machine-learning-capabilities
AI/ML

TTEC Digital Introduces Intelligent CX Offering Powered by AWS AI and Machine Learning Capabilities

PRNewswire -
0
Neville Letzerich Joins Talkdesk as Chief Marketing Officer
AI/ML

Neville Letzerich Joins Talkdesk as Chief Marketing Officer

Business Wire -
0
Genesys Cloud Surpasses $1 Billion ARR During Q1 Fiscal Year 24
AI/ML

Genesys Cloud Surpasses $1 Billion ARR During Q1 Fiscal Year 24

PRNewswire -
0
NICE Named a 2023 Gartner Peer Insights Customers’ Choice for CCaaS
AI/ML

NICE Named a 2023 Gartner Peer Insights Customers’ Choice for CCaaS

Business Wire -
0
Dialpad Named as a Strong Performer in 2023 Gartner Peer Insights “Voice of the Customer for Contact Center as a Service” Report
AI/ML

Dialpad Named as a Strong Performer in 2023 Gartner Peer Insights “Voice of the Customer for Contact Center as a Service” Report

Business Wire -
0
Xsolla Leads the Way With GameAnalytics Partnership to Strengthen Game Monetization and Analytics Benchmarking
AI/ML

Ttec Digital Announces Strategic CX Partnership With Google Cloud

PRNewswire -
0
Anexinet Continues Their Strategic Expansion Plans By Acquiring Light Networks
Analytics

Anexinet Continues Their Strategic Expansion Plans By Acquiring Light Networks

Business Wire -
0
Sparkhound Provides Fast and Transparent Support to Clients 24/7 with 8x8 Contact Center
Analytics

8×8 Named a Challenger in the New 2021 Gartner® Magic Quadrant™ for Contact Center as a Service

Business Wire -
0
Fubo Enhances CTV Advertising Measurement With iSpot.tv; Proves Incremental Reach Beyond Traditional Linear TV Advertising
Analytics

Textel Announces New Integration with Five9

Business Wire -
0
LogMeIn
Customer Experience Management

LogMeIn Expands GoToConnect Contact Center Offerings

Globe Newswire -
0
8x8 Announces Experience Communications as a Service (XCaaS) to Help Organizations Meet New Work Requirements
Sales Enablement

8×8 Announces Experience Communications as a Service (XCaaS) to Help Organizations Meet New Work Requirements

Business Wire -
0
inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution
Customer Experience Management

inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution

PRNewswire -
0
Evolve IP Named To The Gartner Magic Quadrant for Contact Center as a Service
Customer Service

Evolve IP Named To The Gartner Magic Quadrant for Contact Center as a Service

PRNewswire -
0
NICE inContact Named a Cloud Contact Center Leader by Gartner
Customer Service

NICE inContact Named a Cloud Contact Center Leader by Gartner

MTS Staff Writer -
1
8x8 Raises the Bar on Cloud Communications; New Release Delivers Work From Anywhere Insights and Improved Administrator and User Experience
Customer Service

8×8 Named A Challenger in the New 2020 Gartner Magic Quadrant

MTS Staff Writer -
0
Talkdesk a Leader in 2020 Gartner Magic Quadrant for Contact Center as a Service
Customer Service

Talkdesk a Leader in 2020 Gartner Magic Quadrant for Contact Center as a Service

MTS Staff Writer -
0
Genesys Named a Leader in the Gartner 2020 Magic Quadrant for Contact Center as a Service
Customer Experience Management

Genesys Named a Leader in the Gartner 2020 Magic Quadrant for Contact Center as a Service

PRNewswire -
0
Enghouse Integrates with Microsoft Teams for Contact Center
Customer Experience Management

Enghouse Integrates with Microsoft Teams for Contact Center

PRNewswire -
0
Mitel to Detail Unified Communications Vision for Global Partners at Annual Mitel Next Event
Analytics

Mitel Introduces CCaaS Solution to Enable Businesses to Provide More Intelligent Customer Experiences

PRNewswire -
0

About Us

MTS_1
MarTech Series covers marketing technology news, editorial insights and digital marketing trends from around the globe. Updates on modern marketing tech adoption, martech interviews, tech articles and events.

Quick Links

Visit Our Other Sites

AIT_1-1
Global-FinTech-Series-LOGO_1
STS_LOGO

Follow Us

Facebook X-twitter Linkedin

Interested in our Customized Editorial Services?

Please fill your details and we'll get in touch with you!

FILL YOUR DETAILS

Brought to you by

iTech-logo-01
Copyright © 2025 MarTech Series. All Rights Reserved. Privacy Policy
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.