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PensionBee Selects Vonage to Transform Contact Centre Into a Hive of Innovation

Vonage, a global business cloud communications leader, announced that PensionBee is implementing its award-winning contact centre solution. PensionBee, which aims to take the sting out of pension management, will be able to better serve its growing customer base by delivering exceptional experiences. “We’re extremely pleased to be bringing the incredible combination of Salesforce and Vonage to PensionBee. Following a quick implementation, we now have a single, scalable cloud contact centre solution across our business,…

NVM Contact Center Decked with Fully-Integrated Omnichannel Solution to Deliver Exceptional CXs

A Fully-Integrated Omnichannel Solution Has Been Designed to Deliver a Consistent Customer Experience Across All Salesforce Digital Channels and the NVM Contact Center NewVoiceMedia, a leading global provider of Cloud Contact Center and Inside Sales Technology, announced its Spring ’18 release. The leading cloud contact center provider unveiled key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the…