CRMI

DataStax awarded for exceptional customer service and reaches nearly 80% Net Promoter Score® DataStax, the real-time data company, today announced that it has received the esteemed NorthFace ScoreBoard Service Award℠ for a second year…
Read More...

Customer Relationship Management Institute LLC (CRMI), specialists in driving companies' revenues and profits by implementing Customer Experience (CX) strategies that make CX the most critical component of their DNA (CXDNA), announced…
Read More...

Award Measures Customer Satisfaction on a Five-Point Scale; Cengage Received nearly 94% Customer Satisfaction Rating For the third consecutive year, Cengage has won the Customer Relationship Management Institute's NorthFace ScoreBoard…
Read More...

Broadcom Inc.today announced its Mainframe Software Division (MSD) and Enterprise Software Division (ESD) are being honored by the Customer Relationship Management Institute (CRMI) with a 2019 NorthFace ScoreBoard Award (NFSB) for achieving…
Read More...

Alfresco’s Customer and Premier Support Teams Recognized Yet Again in Prestigious CRMI NorthFace ScoreBoard Award Alfresco Software, an open source, content services provider, announced that the Customer Relationship Management…
Read More...

Customer Experience Efforts Recognized by Industry for Exceptional Customer Support Rapiscan Systems, a leading global supplier of security inspection technology, today announced that its Customer Experience team has been recognized for…
Read More...