CSP

Intalio announces the acquisition of Ever Business Solutions. Catering to the needs of its partners and potential customers, Intalio, a leader in digital solutions, acquired Ever Business Solutions, a firm dedicated to the innovation of enterprise business solutions and resource planning. This acquisition is one of many acquisitions to come as part of the company's strategic global expansion plan, and we are choosing to do this in a decisive, strategic manner. Marketing Technology News: FedEx to Acquire ShopRunner…

Nuxeo, developer of a leading cloud-native Content Services Platform, announced it has been named a Visionary in the Gartner Magic Quadrant for Content Services Platforms (CSP) for the fourth year in a row. Gartner analysts evaluated multiple vendors based upon their completeness of vision and ability to execute. Nuxeo believes it was positioned as a Visionary in the 2020 report because of its modern and flexible architecture, advanced AI-capabilities, and powerful low-code functionality to support complex application…

In FICO and TM Forum Research, Only 41 Percent of Telcos Use Prescriptive Analytics to Personalize Customer Interactions During Onboarding FICO, a leading analytics company, announced results of a global survey with TM Forum, the global not-for-profit association focused on digital transformation. The survey shows that telecommunications providers worldwide are lagging in their use of predictive models, machine learning and artificial intelligence. However, communications service providers (CSPs) are increasingly…

New Capability Leverages Advanced Analytics to Identify At-Risk Subscribers, Helping Communications Service Providers of All Sizes Reduce Churn and Improve Profitability Calix, Inc. announced a new machine learning capability in the latest release of Calix Marketing Cloud (CMC) to reduce subscriber churn. The new churn prediction dashboard, with algorithms that learn and improve over time, allows Communication Service Providers (CSPs) to shift from simply gathering data to acting with foresight. The new churn prediction…