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Avoid 29% of Frustrated Customers: Add a Personal Touch to Your WORDPRESS Website

Customer service plays a big role in any company’s journey to the top. The advent of social media has complicated the way customer service used to work a decade ago. We can now broadcast our experiences to the entire world. Ergo a single instance of bad customer service can be detrimental to the reputation of your business. Even the best of us make mistakes when dealing with frustrated customers. How you choose to approach these negative customer experiences is the real question. But it doesn’t come with a universal…