Browsing Tag

Customer Centric Service

XDD Launches New XDD-360 Technology Suite

Xact Data Discovery (XDD), a leading international provider of eDiscovery, data management and managed review services for law firms and corporations, announces the launch of its new XDD-360 Technology Suite comprised of multiple technology products engineered to accelerate and optimize eDiscovery matters. By unlocking the power of XDD’s world-class, secure technology solutions, XDD-360 pairs advanced technologies with a proven, customer-centric service model.  From lightning fast processing to AI-driven managed review,…

Westbrook Builds Highly Customer Centric Service Platform For Bank ABC’s New Digital, Mobile-only Bank ‘ila’ On Salesforce…

Westbrook develops highly customer centric CRM and service platform on Salesforce Service Cloud for Bank ABC's digital, mobile-only bank – 'ila' to roll out from Bahrain across multi territories in MENA Westbrook was engaged by Bank ABC to build out a highly customer centric platform on Salesforce Service Cloud to both act as the system of record and the customer lifecycle journey planner for ila, an innovative lifestyle banking offering launched in Bahrain with plans to expand across the MENA region. Westbrook integrated…