customer engagement software

Company attributes 393% Revenue Growth to its customer-centered approach EngageSmart announced it ranked No. 314 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing—from 2017 to 2020—technology, media,…
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Integration further extends the power of Khoros’ omnichannel digital solution, allowing contact centers to easily unify and orchestrate customer engagement from digital voice to chat, SMS, social, and self-service — all through a single…
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The company’s Autumn Innovation Release includes a new no-code chatbot offering, modern & secure messaging enhancements, and the first-ever Zoom integration for enterprise communities Khoros, the award-winning leader in…
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The award recognizes the company’s strong corporate social responsibility efforts Khoros, the award-winning leader in digital-first customer engagement software and services, announced that it has been recognized with a 2021 Tech Cares…
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Kudos awarded to JMP, Three Ireland, PowerSchool, TV 2, Sky UK, Anaplan, Promega, Esri, ReachOut, Adobe, and Intuit Khoros, the award-winning leader in digital-first customer engagement software and services, today…
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According to the report, “Khoros differentiates on customer care and sets its sights beyond social media.” Khoros, award-winning leader in digital-first customer engagement software and services, today announced it has been…
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Enterprise software leader Stacey Epstein to drive company's global marketing initiatives and fuel next phase of growth Freshworks Inc., the intelligent customer engagement software company, announced the appointment of veteran Software as…
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Freshteam customers can now collect signatures for documents such as offer letters, compensation agreements, NDAs, and legal contracts using SignEasy, providing a seamless and paperless candidate experience. SignEasy, the leading …
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Zendesk, Inc. announced that as part of its global user conference, Relate 2020, it will hold its annual analyst and investor event on March 4, 2020 in Miami, Florida. The analyst and investor event will include executive presentations…
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Software Completes Freshworks' Customer-For-Life Cloud Platform to Help Teams Focus on Customer Results and Preventing Churn Freshworks Inc., the customer engagement software company, has announced the general availability of…
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Research Finds That Three out of Four CRM Users Want More out of AI and Are Willing to Switch to Get It Freshworks Inc., the customer engagement software company, announced research that reveals broad dissatisfaction with the latest…
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New Leader to Usher in the Next Phase of Growth for the Industry’s Leader in Digital Customer Engagement Khoros, the global leader in customer engagement software, announced that it has named Jack Blaha as its new Chief Executive…
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Freshworks Inc., a global innovator in customer engagement software, announced that it has been recognized in the Gartner June 2019 Magic Quadrant for Sales Force Automation. Freshsales, its cloud-based sales CRM software, was also…
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Acquisition Makes Freshworks the Industry's First Customer Engagement Platform to Seamlessly Connect Every Customer Touchpoint from First Web Visit to Latest Invoice Freshworks Inc., a global innovator in customer engagement software,…
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Global Research Shows Overwhelming Demand for Proactive Service, with 69% of Customers Indicating a Clear Preference for Brands That Offer Notifications and Support Freshworks, a global innovator in customer engagement software,…
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With New CFO in Place, Company Raises Largest Round of Funding to Date to Fuel Growth, Geographic Expansion Freshworks, a global leader in customer engagement software, announced it has secured $100 million in financing and has hired…
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