Comm100 Launches Secure Messaging for Regulated Industries to Provide Secure Communications with Service Efficiency
Comm100, a global provider of digital omnichannel customer engagement software for mid-market and enterprise organizations, has launched Secure Messaging, a messaging platform that can be integrated into authorized contact portals so organizations can meet strict security & privacy compliances, while delivering efficient service.
Regulated industries must meet the highest security and privacy standards when communicating with customers digitally, yet this poses challenges. Email is susceptible to many security risks, particularly identity theft and poor private information protection. Likewise, social media messaging channels lack sufficient security measures. As a result, these organizations often resort to outdated contact portals that lack functionality and hinder efficiency productivity.
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Comm100 Secure Messaging solves these communication security challenges. By embedding a secure, feature-rich and UX-streamlined messaging platform into the contact portal, agents can efficiently handle service requests, while adhering to the organizations’ security policies. Comm100 Secure Messaging complies with the highest security standards including:
- Regulatory compliance for Banking & Finance, Higher Education, Government & Public Services, Insurance and Healthcare
- Single Sign-On
- Secure Archiving
- SSL/TLS Encryption
- Malware Control
- High Availability/Disaster Recovery
- Redact Sensitive Information.
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