Browsing Tag

customer engagements

Aceyus Launches VUE to Optimize Contact Center Efficiency and Improve Customer Experience in Real-Time

 Aceyus Inc., a leading provider of customer experience solutions specializing in enterprise-level data management and reporting, announces the launch of VUE (Visionary User Experience), an integrated system that provides end-to-end contact center reporting and analytics solutions for mid-market to global enterprises. With three product suites to meet a variety of customer needs, VUE improves agent productivity and allows contact center managers to track customer engagements across channels, gaining actionable insights from…

Jifflenow Sees Rapid Growth for its Virtual Meeting Solution, Surpassing 100 Virtual Events in Just Two Months

As enterprises concentrate on virtual B2B events to drive their sales pipeline due to canceled face-to-face events caused by the pandemic, Jifflenow’s cloud-based solution fills a critical need by automating the scheduling of complex, multi-person virtual customer meetings When COVID-19 hit the US and Europe in February, the bottom fell out of the trade show industry. Almost immediately, thousands of enterprises whose sales pipelines relied heavily on multi-day industry and corporate events for in-person customer…

Nordisk Film Cinemas Selects Selligent Marketing Cloud to Drive Personalized Customer Engagements Across Web, Email, Mobile and Social

Selligent Marketing Cloud (Selligent), the intelligent omnichannel marketing and experience cloud platform, announced leading Nordic entertainment company, Nordisk Film Cinemas, as a client. Nordisk Film Cinemas (part of Egmont Group) will use Selligent to automate omnichannel digital marketing campaigns, enabling it to personalize and optimize the millions of communications sent to its cinema guests across Denmark, Norway and Sweden. Marketing Technology News: Domain, Oroton, Vend, Yellow and Athena Home Loans Among ANZ…

The Time is Right – and Easier than Ever – to Send the Right Message at the Right Time

Getting the timing wrong is not only frustrating to the consumer, but it’s also costly to you. And that’s what happening to marketers in the major life purchase markets—mortgage, autos, insurance, education—every day. They’re spending a lot of time and money on tools to reach their prospects, but they’re still struggling to reach them at the right time. We know that timing is important because today’s consumers are not only inundated with Marketing messages but they also have more options than ever before. Consider an…

Connecting Behavior for More Meaningful Engagements

Millions of consumers visit websites every day, leaving a trail of behaviors related to their wants, needs, desires. These research behaviors include comparing brands to determine who can fulfill their needs, weighing relevant product offerings, or searching for the most competitive rates. As these consumers shop for major-life purchases (MLPs)—things like cars, homes, loans, insurance, or education—they invest even more energy to insure these big-ticket items are right for them. In doing so, most visit multiple websites…

R2i Hires Mark Eddy as VP of Channel Partnerships and Strategic Alliances

Proven Leader in Technology Sales, and Building Strategic Channel Partnerships R2i, a rapidly growing, independent digital marketing agency, announced that it has hired Mark Eddy as VP of Channel Partnerships and Strategic Alliances. Eddy brings with him more than 15 years of experience driving business outcomes for clients through partnerships with industry leading technology vendors. As VP of Channel Partnerships and Strategic Alliances, Eddy will be focused on driving growth with key partners to continue R2i's record…

New Value-Based Selling Book Shows Sellers How to Close More Deals Through Impactful Storytelling and Improved Sales Enablement

Mediafly creates a first-of-its-kind guide for sales teams to assess their performance and evolve customer engagements  Mediafly, a provider of sales enablement technology, content management, and advisory services that create interactive, value-based selling experiences, recently released its book entitled, “Evolved Selling: Optimizing Sales Enablement in the Age of Frugalnomics,” written by Mediafly Chief Evangelist, Tom Pisello. The new book provides value selling, sales enablement and content marketing best practices to…

Jifflenow Unveils Briefing Center Software That Drives More Customer Engagements

Easily Schedule, Manage and Analyze all your B2B Meetings With Customizable, Cloud-Based Meeting Automation Platform (MAP) for EBCs and Events Jifflenow, the world’s number one Meeting Automation Platform (MAP), announces Jifflenow Briefing Centers Software offering an intuitive user experience and customizable workflows. Many briefing professionals are challenged by using a manual process based on spreadsheets and emails. Jifflenow Briefing Centers software breaks down these challenges by supporting briefing workflows to…