Customer Management

Evergent technology empowers Astro to operate subscription and ad-supported monetization on the sooka platform Evergent, the CRM innovator providing flexible monetization tools for direct-to-consumer and B2B businesses, today announced a…
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NexJ Systems Inc. , delivering intelligent customer management solutions to the financial services industry, announces new client acquisitions resulting from our cloud initiative and eco-system expansion Marketing Technology News: …
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Leading social intelligence firm, DigitalMR, has unveiled the launch of an innovative Artificial Intelligence platform that can provide brands with invaluable insights from unstructured customer data from multiple internal and external…
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Partnership boosts management and flexible monetization to build long-term value Firstlight Media and Evergent Technologies are integrating their cloud-based capabilities to help OTT and pay-TV providers  deliver end-to-end solutions that…
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Cerillion announced the launch of Cerillion 8.2, the latest version of its Enterprise BSS/OSS suite, a standards-based monetisation and customer engagement platform, which helps Communications Services Providers (CSPs) to achieve better…
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Tenfold, the world's leading provider of Advanced CTI solutions announced that a global Fortune50 Logistics Company has selected Tenfold's offering powered by their strategic partnership with Avaya to transform and improve their global…
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The leading marketplace-commerce-OMS platform brings on the industry veteran during an impressive growth period VTEX, the world’s first and only fully-integrated marketplace-commerce-OMS solution, announced Robert Werkema as its new Vice…
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Innovator of Scalable CRM Launches Revamped Mobile Application for Faster, More Secure CRM Access In light of the COVID-19 pandemic, more people are working remotely and leveraging their mobile device for business - in fact, a new …
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EZ Texting, the leader in SMS marketing software for business, today announces it has joined GoDaddy’s #OpenWeStand movement. The movement consists of over 40 brands contributing resources, tools, and advice to support the economic health…
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Cerillion (AIM: CER), an innovator in digital monetisation and customer management solutions, announced a major contract extension with Manx Telecom, which will see them upgrade to Cerillion 8 and move to a new Software-as-a-Service…
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Greater Functionality Within G Suite Supports Copper's Mission to Streamline Work Productivity for Small Businesses Copper, the leading provider of CRM for G Suite, announced the availability of all of its features via G Suite Add-ons.…
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The migration of a major chunk of population from desktops to mobiles has been a prevalent trend in recent times and brings in new opportunities for the growth of small and medium businesses (SMB). SMBs have a better chance of competing and…
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LiveVox Inc., a leading provider of cloud contact center solutions, announced that LiveVox General Manager of Digital Solutions, Boris Grinshpun, will join Anthony Warden, VP of Contact Centers, TDECU, to host an interactive discussion…
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ProsperWorks Survey Shows that Business Relationships are Becoming More Complex Driven by Changes in Customer Adoption, Engagement, and Expectations, While CRM Innovation Languishes ProsperWorks, has announced a new study that measured…
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