customer needs

Bannon will lead global business operations, finance, legal, and data to continue to scale growth at Typeform Typeform, the intuitive form-builder and conversational data collection platform, today announced the appointment of…
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Rip Bull Networks announced that its flagship product In-App Chat was now offering the first truly end-to-end conversational AI platform equipped with chat SDKs to those using their 1Chatbot or 1Webchat plans. In-App Chat allows…
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World-leading customer-centric approach further strengthens an already-solid customer base Momentus Technologies, the global leader in venue and event management technology, is proud to announce the addition of new customers across all key…
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The company launched 26 new technology partnerships and integrations in 2022 -CircleCI, the leading continuous integration and continuous delivery (CI/CD) platform, announced today a new integration with Datadog, Inc. (NASDAQ:…
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Every B2B tech platform and SaaS solution needs to have the right team and process in place to be able to launch better go-to market plans that can capture more market share. Over the years, leaders across this niche have explored various…
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Experienced technology leader with a proven track record of delivering customer value appointed to lead the next chapter of Hootsuite’s continued growth and profitability Hootsuite announced that the company’s board of directors has…
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Customer needs and expectations are continuing to evolve, and so are the omni-channel strategies driving consumer engagement and building brand loyalty, according to an industry report released by the eCommerce investment banking team from…
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Leaders from the world’s biggest brands will help Lucy liberate companies’ corporate knowledge and shape the future of knowledge management Lucy, the world's leading AI-powered answer engine, announces the launch of its Customer…
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In this period of economic volatility and rapidly changing markets, one perhaps surprising way to bolster a business can be through better data sharing within the organization. In fact, better inter-organizational data sharing can boost…
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Datavant, the leader in helping organizations securely connect health data, announced the appointment of Marla Kessler as Datavant’s first Chief Marketing Officer effective immediately. Ms. Kessler brings substantial strategy, marketing,…
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Companies have worked with hundreds of clients, including CNH Industrial and Iveco Group to create more personalized and relevant connections with their customers and accelerate business growth Accenture and Sitecore are enhancing their…
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Data-focused digital media veteran to supercharge next phase of growth as consultative partner to brands and agencies Choozle, an omnichannel digital advertising platform and consultative partner to agencies and brands, announced that Adam…
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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance According to Zendesk’s CX Accelerator report, 'exceptional' is what…
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Arsen Avakian, CEO and Founder at Cooler Screens chats about the evolution of in-store and retail media trends in this short Q&A with MarTech Series: ________ Welcome to this MarTech Series chat, Arsen, tell us about yourself and…
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Jamal Miller, Sr. Director of Product Marketing at Mailchimp shares a few segmented marketing tips and best practices in this quick chat with MarTech Series: _________ Welcome to this MarTech Series chat, Jamal, tell us about your…
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Tbot Systems becomes the first UserTesting Authorized reseller in India and Singapore region UserTesting, a leader in video-based human insight, and Tbot Techno Systems (Tbot), a global consulting and technology services company, jointly…
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Leading European fashion brand uses mParticle CDP to track customer touchpoints and tailor the customer journey online and in retail outlets. mParticle, a leader in customer data infrastructure, announced that C&A, one of Europe's…
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In this catch-up with MarTech Series, Ronny Elkayam, SVP, Mobile, App Market & Strategic Products at Wix chats about the fundamentals that are key to driving product success while taking us through a few of Wix's recent innovations:…
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SPLICE Software Inc, a customer engagement company specializing in automated communication workflows and opt-in management, announced that it has entered into an agreement to partner with Terazo, a leading development firm and Twilio Gold…
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Report ranks Automation Anywhere No. 1 in worldwide cloud automation market share for a second consecutive year Automation Anywhere, Inc. a global leader in Robotic Process Automation (RPA), announced that it has been ranked #1 for 2021…
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