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customer relationship management

TechBytes with Johnathan Bell, International Manager – CRM and Invoicing, Sellsy

Tell us about your role at Sellsy and the team/technology you handle. At Sellsy, I am responsible for our international team as we start to grow in key territories outside of France; namely the UK, Germany, and Spain. Previously, I managed our international marketing efforts, however, as things have developed my role has become a 70/30 split between sales/customer experience and marketing. I also manage the tech stack for our international marketing and sales efforts. What is the overall state of Customer…

BrainSell Named Elite Partner for 2019 by #1 Rated CRM Provider

SugarCRM Inc., the company that helps global organizations build better business relationships, has named BrainSell on its international shortlist of Elite Partners for 2019. From a global pool of nearly 200 partners, who each sell, deploy and support marketing automation, customer relationship management and customer care solutions, just 24 resellers have attained Elite status with SugarCRM. These resellers represent 19 countries and operate across a broad range of verticals. Elite status represents SugarCRM's top…

QuotaPath Raises $3.5 Million Seed Round Led by ATX Seed Ventures to Help Salespeople Calculate and Track Their Commissions

The Funding Will Enable the Sales Compensation Management Startup, Which Is Co-Headquartered in Philadelphia and Austin, to Expand Its Hiring Rapidly and Launch the QuotaPath Platform to the Public. QuotaPath, a software as a service offering designed to help employees who earn commissions track their pay and quota attainment, announced that it raised $3.5 million in funding led by existing investment group ATX Seed Ventures. QuotaPath has raised $5 million to date and will be using the new capital to add talent, build…

VERB Announces The Addition of Shopify For In-Video Product Purchasing

Verb Technology Company, Inc., a leader in business-focused interactive video, and the pioneer of Augmented Sales Intelligence software, announces the Company has joined the Shopify Affiliate Program. Verb users will now be able to create a Shopify web store and add interactive taggs to their product videos that, when clicked, allow viewers to purchase products right in and through the video.  Shopify will share revenue with Verb from users that sign-up for Shopify accounts originating through Verb’s taggCRM applications.…

Inte Q Launches Groundbreaking Technology to Help Brands Build Customer Love

New Product Will Revolutionize Landscape of Customer-Led Marketing Inte Q, an expert in the loyalty marketing business, has launched a revolutionary product that will change the face of Customer Relationship Management (CRM) and loyalty systems forever. Inte Q is already known for helping companies create loyalty programs and enhance their current ones. The company's focus has always been to assist brands in building "love" for their products and services and to reach their customers, wherever they are, with an…

Atento Appoints Carlos López-Abadía as Chief Executive Officer and Member of the Board

Atento's Board of Directors Has Appointed Carlos López-Abadía as New Chief Executive Officer and Member of the Board Atento S.A., the leading provider of customer relationship management and business process outsourcing services in Latin America, and among the top five providers worldwide announces the appointment of Carlos López-Abadía as Chief Executive Officer and member of the Board of Directors. His starting date will be January 28, 2019. Carlos López-Abadía replaces Alejandro Reynal, who steps down as Chief…

Agile CRM Recognized as a Leader in the CRM Space

Company Increasingly Ranked Higher by Major Software Review and Discovery Sites Agile CRM was recently ranked as the seventh most popular customer relationship management (CRM) solution by Capterra, a world-renowned business software review site. Capterra also ranked Agile CRM as one the top 20 most user-friendly CRM solutions. In addition, GetApp, a leading business app and software discovery platform, recently ranked Agile CRM as the number two leading CRM solution in the entire CRM space. Since launching in 2013, Agile…

Womply Launches Womply CRM, the First Effortless Customer Relationship Management Solution for Small Businesses

Cloud-Based Software System Now Available to Any Consumer-Facing Small Business, Including Restaurants, Salons, Retailers, Auto Shops, Medical/Dental Offices, and More Womply, the leader in front office software for small- and medium-sized businesses (SMBs), announced the public launch of Womply CRM, the first effortless customer relationship management (CRM) solution designed specifically for American small businesses. Womply today announced the public launch of Womply CRM, the first effortless CRM solution designed…

SPi CRM Announces Company Rebrand to Inspiro

SPi CRM, a pioneering leader in customer relationship management outsourcing, announced that, beginning, the company will operate under the new brand name Inspiro. “This new brand not only captures our promising future ahead, but also the essence of our company’s inspiring and award-winning culture,” commented president and CEO Maulik Parekh. “Our remarkable success so far demonstrates that inspired employees equate to happy clients and customers. We’re delighted to welcome a new chapter in our company’s history, with…

PipelineDeals Launches Mobile CRM 3.0 to Enhance User Productivity

New Features Meet User Trends Revealed in PipelineDeals CRM Mobile Survey; 71% Say CRM is the Most Important Business App PipelineDeals, the most adopted customer relationship management (CRM) software among small and midsize businesses (SMB), released the PipelineDeals Mobile CRM 3.0 for Android and iOS. The app's customizable pipeline management features meet the top needs of CRM users today, reflecting the results of the company's recent CRM User Mobile Business Trends Survey. "PipelineDeals for Android and iOS…

Omnicom Precision Marketing Strengthens Its Management and IT Consulting Capabilities by Acquiring Credera

Omnicom Precision Marketing Group (OPMG), the digital and customer relationship management (CRM) specialist group within Omnicom Group Inc., announced  that it has acquired a majority stake in Credera. Credera is a full-service provider of management and technology consulting services.  With a core focus on marTech and ecommerce platforms, the company delivers solutions that increase customer engagement and drive sales growth. "Credera works directly with the C Suite to help companies transform their business for the…

Limitless Unveils AI-Based LimitlessLiveMessenger™ to Provide World-Class Customer Service

The New Product Allows Customers to Route Their Queries to Crowd Service Ambassadors and Improve Customer Service Limitless, the UK-based inventor and provider of a SaaS platform offering crowdsourced customer service, has announced its latest product – LimitlessLiveMessenger™. LimitlessLiveMessenger is an asynchronous messaging product that can be easily deployed on any website and provides businesses with direct access to Limitless’ on-demand Crowd Service® platform. LimitlessLiveMessenger Could Cut the Typical…

Less Work, More Sales with Funnel CRM, Launched This Month

Funnel CRM Officially Launched This Month - Funnel Is an Intelligent CRM for Smart Teams. With Features That Will Make Your Sales Workflow Better Long-Awaited Funnel CRM launches in the US The cloud-based customer relationship management software is designed to help small-medium businesses, startups, agencies, and freelancers close more deals without using complicated solutions. The COO of the project, Irsa Chaudhry said on this occasion, “Two years ago, we channeled our efforts into a field that is close to our hearts. We…

Matrix Solutions Expands Customer Footprint to Latin America

Honduras-Based Grupo OPSA Deploys Matrix Solutions’ Monarch Media Ad Sales Platform Matrix Solutions, the only global ad sales platform built for media, announced Grupo OPSA has deployed Monarch, Matrix Solution’s modern media ad sales platform. Monarch will enable Grupo OPSA to gain operational sales efficiencies and capitalize on more cross-sales opportunities throughout the enterprise. Grupo OPSA, the largest media group in Honduras, is comprised of several leading publications and digital platforms, including La Prensa,…

New Capterra Research Identifies Top 10 Most Reviewed Software Categories

Capterra Reaches 500,000 Validated Reviews Milestone, Becomes Largest Global Software Reviews Outlet Capterra, the leading online resource for business software buyers, announced a milestone 500,000 B2B software product reviews on Capterra.com, establishing its stake as the market leader for most verified reviews available to software purchasing decision makers. The first site to publish software user reviews, Capterra helps millions of buyers every month discover the right software for their business needs. Reaching this…

Secure Trust Bank Selects nCino to Enhance the Customer Journey and Automate Business Processes

nCino, the worldwide leader in cloud banking, announced that Secure Trust Bank Plc , a £1.9 billion‐asset British retail and commercial challenger bank, has selected the nCino Bank Operating System as its new technology platform to digitise operations and enhance the customer journey for its Real Estate Finance (REF) business. Adopting nCino's Bank Operating System gives STB a single cloud‐based environment, built on the Salesforce platform, that combines customer relationship management (CRM), loan…

Aurea CRM Introduces New Ways to Increase Sales Performance On-the-Go

Aurea CRM.client Unleashes BYOD Mobility and Offline Enablement to Help Sales and Marketing Teams Conduct Their Most Important Work on Their Favorite Devices Aurea Customer Relationship Management (ACRM)  announced several product enhancements, including the release of a new mobile app, called Aurea CRM.client. This latest mobility innovation extends ACRM's existing iOS and Windows offerings so customers can seamlessly access essential functionality on the platforms and devices they use most, making it easier to get work…

Atento Ranked as the 2nd Most Innovative Company in Brazil’s Service Sector, According to Valor Econômico

The Company Has Achieved This Position in the Annual "InovaçãO Brasil" Ranking Published by Valor EconôMico, One of the Country's Leading Business Journals Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, was recognized as the 2nd most innovative company in Brazil's service sector in the Ranking Valor Inovação, two positions up from last year's ranking. The company came in 47th place…