customer retention

nCloud Integrators, a leading Customer Success (CS) strategy consulting firm and certified Gainsight partner, announced today a complete package of Customer Success Strategic Services offerings for companies at any stage of their CS…
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TouchBistro Marketing is a POS-integrated platform for automating customized promotions TouchBistro announced the launch of TouchBistro Marketing, a comprehensive marketing and customer relationship management (CRM) platform that…
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Top Accolades Represent Exceptional Work Helping Organizations Operate More Efficiently Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), an award-winning content services solution provider, was recently honored by Hyland…
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Digital marketing is an industry that has exploded in popularity and importance over recent years. Between 2015 and 2020, the industry saw an average growth rate of 69%, totaling a market cap of $260 billion in this latter year.…
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Leading female fashion brand offers customers new mobile app experiences by replatforming to poq Global mobile app platform provider poq announces Forever New, the Australian founded global fashion brand, has launched new mobile apps…
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The role of the -marketer has never been more complex. The world of consumer marketing continues to evolve at breakneck speed, matched only by the rate at which customer expectations are changing. Marketers are under enormous pressure to…
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Partnership marketing and business growth strategies go hand-in-hand. According to Hinge’s High Growth Study, businesses that excel in growth are more likely to use partnership marketing to achieve growth three times faster than their…
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Retail, financial services, media and entertainment were most impacted by poor onboarding experience Applause, the world leader in testing and digital quality, recently surveyed more than 4,200 members of their uTest community,…
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Global brands can now reward conversion-boosting behaviors and create a powerful advocacy engine Annex Cloud, a global, enterprise technical solutions provider of advanced customer retention software and loyalty management solutions today…
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Invoca technology analyzed over 1.5 billion call minutes passing through its platform Invoca, the leader in AI-powered conversation intelligence for revenue teams, announced over 70% revenue growth during the past 12 months. The company…
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Former Head of Product at TikTok and Amazon Joins the Leading Platform for the Knowledge Economy to Direct Product Strategy and Spur Innovation Kajabi, the leading platform for knowledge entrepreneurs and creators to build, market, and…
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Account Based Marketing or (ABM) is a common industry strategy. In layman's terms, it is a more refined way of targeted marketing. Almost 70% of marketers are currently using ABM methods to boost outcomes, ABM has been ranked as one of the…
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Over the last two years, the pandemic has shifted how we approach all facets of life. Businesses have quickly adapted to enable digital and virtual experiences in order to minimize the impact of pandemic-related disruptions for customers. A…
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Kin + Carta , the global digital transformation consultancy, announced an intellectual property acquisition of Octain, a cloud-based, automated machine learning platform. This investment furthers Kin + Carta’s data and AI service…
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Convince & Convert Founder Jay Baer will become advisory board member of new company, Experience Dynamic, a spinoff of full-service marketing agency LaneTerralever Digital marketing and branding agency LaneTerralever is acquiring…
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User experience design (UX) is the process of making something easy to use and more desirable. It focuses on human-product interaction as a whole and involves aspects of hardware design. User interface design or UI design is a part of UX…
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Founding CEO Sunil Thomas becomes Executive Chairman to lead the company's strategic initiatives CleverTap, the world's leading user engagement and retention cloud, has expanded its core leadership with the appointment of Sidharth Malik as…
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Genius Sports to provide official sportsbook, media content and NFL advertising inventory FanDuel designates Genius Sports as a preferred programmatic marketing partner FanDuel will implement Genius Sports’ suite…
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Market share is an essential tool in a marketer’s toolkit. It can provide invaluable insight about where your brand stands in its industry, which competitors to chase, and which of your tactics are most effective. Take this example. Say…
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SoundHound's independent voice AI platform, built on proprietary natural language technology, enables businesses to deliver best-in-class conversational experiences to their customers across 22 languages. Voice AI is…
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