customer retention

Jake Athey, VP of Marketing and Sales at Widen shares a few top marketing optimization best practices in this short Q&A: __________ Welcome to this MarTech Series chat, Jake, tell us about your marketing/sales journey through the…
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Last year B2B SaaS companies lost over $15 Billion in ARR (Annual Recurring Revenue) from customer churn and it is estimated that annual customer churn would hit $50 Billion in the next five years. There are various reasons for churn,…
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With newly launched capabilities, companies can measure velocity across the product lifecycle and track product investments to reduce the risk of costly product delays and failures. Productboard, the customer-centric product management…
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AIQ is one of top 10 CDP companies for second year in a row ActionIQ, the leader in customer experience (CX) solutions, announced that it was named to the Constellation ShortList™ for CDPs in Q3 2022, the second year in a row that AIQ has…
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Wishpond attained 55% year-over-year revenue growth in Q2-2022 with revenue of $5.0 million, driven by Wishpond's expanded sales team, new product introductions and successfully integrated acquisitions. The Company achieved…
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Instachat Builder is the first conversational AI platform to use text content to train chat applications and accelerate implementation Botco.ai, the leading HIPAA-compliant conversational marketing solution, announced the launch of…
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CleverTap, a leading global B2B SaaS platform for customer engagement and retention announced it has signed definitive agreements to raise US$105M in a Series D funding round led by CDPQ, a global investment group who committed US$75M, with…
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Honored for the second year in a row for their commitment to excellence and digital innovation. Quantum Metric today announced that it has received a Google Cloud Retail 2021 Customer Award. Quantum Metric was recognized for the…
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-Acquisition strengthens InMoment’s ability to offer an unparalleled and seamless platform for both solicited and unsolicited feedback to provide deeper customer insights, analytics, and action -Customers will now have the ability to…
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Customer engagement can now be accessed directly from Hubspot’s platform CloudShare has integrated its product experience platform with Hubspot. B2B software marketers can now access data on product competency and engagement of their…
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Confirmation bias is the tendency to interpret information in a way that is always consistent with existing beliefs. Simply, it occurs when someone views information in a positive, affirming light, even though the information could be…
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nCloud Integrators, a leading Customer Success (CS) strategy consulting firm and certified Gainsight partner, announced today a complete package of Customer Success Strategic Services offerings for companies at any stage of their CS…
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TouchBistro Marketing is a POS-integrated platform for automating customized promotions TouchBistro announced the launch of TouchBistro Marketing, a comprehensive marketing and customer relationship management (CRM) platform that…
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Top Accolades Represent Exceptional Work Helping Organizations Operate More Efficiently Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), an award-winning content services solution provider, was recently honored by Hyland…
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Digital marketing is an industry that has exploded in popularity and importance over recent years. Between 2015 and 2020, the industry saw an average growth rate of 69%, totaling a market cap of $260 billion in this latter year.…
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Leading female fashion brand offers customers new mobile app experiences by replatforming to poq Global mobile app platform provider poq announces Forever New, the Australian founded global fashion brand, has launched new mobile apps…
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The role of the -marketer has never been more complex. The world of consumer marketing continues to evolve at breakneck speed, matched only by the rate at which customer expectations are changing. Marketers are under enormous pressure to…
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Partnership marketing and business growth strategies go hand-in-hand. According to Hinge’s High Growth Study, businesses that excel in growth are more likely to use partnership marketing to achieve growth three times faster than their…
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Retail, financial services, media and entertainment were most impacted by poor onboarding experience Applause, the world leader in testing and digital quality, recently surveyed more than 4,200 members of their uTest community,…
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Global brands can now reward conversion-boosting behaviors and create a powerful advocacy engine Annex Cloud, a global, enterprise technical solutions provider of advanced customer retention software and loyalty management solutions today…
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