customer retention

Invoca technology analyzed over 1.5 billion call minutes passing through its platform Invoca, the leader in AI-powered conversation intelligence for revenue teams, announced over 70% revenue growth during the past 12 months. The company…
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Former Head of Product at TikTok and Amazon Joins the Leading Platform for the Knowledge Economy to Direct Product Strategy and Spur Innovation Kajabi, the leading platform for knowledge entrepreneurs and creators to build, market, and…
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Account Based Marketing or (ABM) is a common industry strategy. In layman's terms, it is a more refined way of targeted marketing. Almost 70% of marketers are currently using ABM methods to boost outcomes, ABM has been ranked as one of the…
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Over the last two years, the pandemic has shifted how we approach all facets of life. Businesses have quickly adapted to enable digital and virtual experiences in order to minimize the impact of pandemic-related disruptions for customers. A…
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Kin + Carta , the global digital transformation consultancy, announced an intellectual property acquisition of Octain, a cloud-based, automated machine learning platform. This investment furthers Kin + Carta’s data and AI service…
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Convince & Convert Founder Jay Baer will become advisory board member of new company, Experience Dynamic, a spinoff of full-service marketing agency LaneTerralever Digital marketing and branding agency LaneTerralever is acquiring…
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User experience design (UX) is the process of making something easy to use and more desirable. It focuses on human-product interaction as a whole and involves aspects of hardware design. User interface design or UI design is a part of UX…
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Founding CEO Sunil Thomas becomes Executive Chairman to lead the company's strategic initiatives CleverTap, the world's leading user engagement and retention cloud, has expanded its core leadership with the appointment of Sidharth Malik as…
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Genius Sports to provide official sportsbook, media content and NFL advertising inventory FanDuel designates Genius Sports as a preferred programmatic marketing partner FanDuel will implement Genius Sports’ suite…
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Market share is an essential tool in a marketer’s toolkit. It can provide invaluable insight about where your brand stands in its industry, which competitors to chase, and which of your tactics are most effective. Take this example. Say…
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SoundHound's independent voice AI platform, built on proprietary natural language technology, enables businesses to deliver best-in-class conversational experiences to their customers across 22 languages. Voice AI is…
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Global Brands Can Boost Customer Engagement in Real Time to Increase Lifetime Value and Build Loyalty Annex Cloud, a global, enterprise technical solutions provider of advanced loyalty management solutions and experiential …
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Executives from Aera Technology, Dollar Shave Club, Gainsight, Marketo and Microsoft Join Contentsquare Leadership to Chart Future Path in Customer Experience Leadership Contentsquare, the global leader in digital experience analytics,…
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Award-winning Acrolinx Marketing team uses their own AI and NLP powered technology to deliver results.  Acrolinx, the AI-powered content improvement SaaS company that recently recorded record growth and customer retention, today announced…
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Integrated Solution Empowers Enterprises to Accelerate Growth and Build Lasting Customer Bonds Through Value-based Engagement Leveraging First-party Data Annex Cloud, a global, enterprise technical solutions provider of…
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How a phased approach will bring better ROI for B2B marketers—with real customer success stories. Look at recent research from Forrester, Gartner, or any leading industry expert, and the consensus is clear: account-based marketing (ABM) is…
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HashCash Consultants, a global blockchain company, is set to build a blockchain-based customer loyalty platform for an e-commerce website. A beta-version is on its way. HashCash Consultants, a global software development company,…
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Based on its recent analysis of the North American enterprise sales force automation (SFA) market, Frost & Sullivan recognizes SugarCRM, Inc. with the 2021 North American Customer Value Leadership Award. Its steadily expanding product…
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A big part of every marketer’s job revolves around ensuring a healthy lead pipeline while finding new tactics that can help sales teams convert more deals from those leads. B2B lead generation is a crucial activity for any marketing and…
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Today Bumped — the tech company on a mission to create an ownership economy — released data from their two-year pilot study indicating that there is still incredible value to activating, engaging, and retaining existing consumers. As more…
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